ComplaintsforWalker & Company Brands
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Complaint Details
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Initial Complaint
08/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On or about Tuesday, March 8, 2022, I purchased the Bevel Pro trimmer and *** blade. The order number was #******. The trimmer no longer functions properly. Proof of the malfunction was provided to Bevel in the form of video on or about July 28, 2023. Initially, ***** refused to provide any support or direction to get the device repaired which is a clear violation of the Song-******* Warranty Act which guarantees that manufacturers will make repair facilities available for 3 years for products that cost $50-$99.99, and for 7 years for products that cost over $100. RMA information was finally provided by ***** and I returned the trimmer and tracking information shows that the trimmer was received by ***** on or about August 18, 2023. I have not received a replacement trimmer as of the date of this submission.Initial Complaint
02/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company charged me after cancelling a subscription through their brand Bevel. **************** did not refund me. I am unable to remove my payment information because their website wont stop loading when I attempt to look at my payment method, however it loads for everything else.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.