Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Marriott Corporation has 1598 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marriott International, Inc.

      7750 Wisconsin Ave Bethesda, MD 20814-3522

    • Marriott International, Inc.

      220 S State St Salt Lake City, UT 84111-5251

    • Marriott Hotel Services, Inc

      700 Commons Way Bridgewater, NJ 08807-2807

    • Marriott International, Inc.

      200 W 12th St Kansas City, MO 64105-1638

    • Marriott International, Inc.

      5353 Gateway Ctr Flint, MI 48507-3980

    Business ProfileforMarriott Corporation

    Hotels
    Looking for more information? Access the headquarters listing for Marriott International, Inc.
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.09/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 339 Customer Reviews

    Customer Complaints

    2,746 complaints closed in last 3 years

    1,086 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Products & Services

    This company offers hotel services.

    Business Details

    Location of This Business
    3300 Lenox Rd NE, Atlanta, GA 30326
    Headquarters
    7750 Wisconsin Ave, Bethesda, MD 20814-3522
    BBB File Opened:
    12/1/1986
    Years in Business:
    97
    Business Started:
    5/20/1927
    Business Incorporated:
    10/1/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • J. W. Marriott Hotel
    • Fairfield Vacation Club (fka)
    • Atlanta Marriott Marquis
    • Westin Atlanta Airport
    • Sheraton Buckhead
    • Sheraton Gateway
    • The Ritz-Carlton Amelia Island
    • Sheraton Sandy Springs
    • Sheraton Suites Cobb Galleria
    • Atlanta Marriott Alpharetta
    • Atlanta Evergreen Marriott Conference Resort
    • Atlanta Marriott Perimeter Center
    • Fairfield Inn-Mcdonough
    • Towneplace Suites - Buckhead
    • Towneplace Suites-Northlake
    • Courtyard Atlanta Vinings
    • Aloft Atlanta Downtown
    • Atlanta Marriott Century Center
    • Towneplace Suites-newnan
    • Sun Dial Restaurant - Westin
    • Atlanta Marriott Buckhead
    • Fairfield Inn and Suites By Marriott
    • Courtyard by Marriott Sugarloaf / Duluth
    • Springhill Suites Atlanta Downtown
    • Fairfield Inn-Suites
    • Courtyard by Marriott Atlanta Downtown
    • Sheraton House Apartments
    • Westin Buckhead Hotel
    • Fairfield Inn & Suites Atlanta Woodstock
    • Four Points by Sheraton
    • Fairfield Inns & Suites
    • Fairfield Inn & Suites By Marriott Helen
    • AC Hotel - Atlanta Downtown
    • AC Hotel by Marriott Atlanta Airport Gateway
    • Marriott Hotel Lenox
    • Wyndham Fairfield Plantation
    • Ritz Carlton Hotels
    • Sheraton Hotel
    • Springhill Suites Buckhead
    • Sheraton Atlanta Hotel
    • Sheraton Atlanta Perimeter North Hotel
    • Springhill Suites Mall Of Ga
    • Springhill Suites
    • Springhill Suites By Marriott
    • Springhill Suites Atlanta
    • Residence Inn-Atlanta Alphrta
    • Residence Inn Atlanta Perimeter
    • Residence Inn-Atlanta Arprt N
    • Residence Inn-Atlanta Gwinnett
    • Residence Inn-Atlanta Norcross
    • Residence Inn-Atlanta Buckhead
    • Residence Inn Cumberland
    • Residence Inn
    • Renaissance Concourse Hotel
    • Residence Inn By Marriott
    • Residence Inn-Alt Perimeter
    • Residence Inn Atlanta Kennesaw
    • Residence Inn Atlanta Downtown
    • Renaissance Waverly Hotel
    • Renaissance Atlanta Hotel Downtown
    • Fairfield Inn & Suite Atlanta Kennesaw
    • Marriott Evergreen Conference Resort
    • Marriott-Atlanta
    • Fairfield Inn and Suites Atlanta Buckhead
    • Fairfield Inn & Suites Atlanta
    • Marriott Hotels & Resorts
    • Marriott Marquis Atlanta
    • Marriott International Inc
    • Fairfield Inn and Suites-Atlanta Vinings
    • Marriott
    • Marriott Hotel
    • Fairfield Inn & Suites Atlanta Airport South
    • Courtyard Marriott
    • Courtyard-Atlanta Buckhead
    • Courtyard-atlanta Roswell
    • Courtyard-Atlanta Windy Hill
    • Courtyard-Atlanta Airport N
    • Courtyard-Atlanta Executive Park
    • Courtyard-Atlanta Northlake
    • Courtyard-Atlanta Airport S
    • Courtyard-Atlanta Alpharetta
    • Courtyard-Atlanta Norcross
    • Courtyard-Atlanta Delk Road
    • Courtyard-Athens Downtown
    • Fairfield Inn
    • Courtyard by Marriott Atlanta Six Flags
    • Courtyard Atlanta Perimeter Center
    • Courtyard Atlanta Suwanee
    • Courtyard By Marriott
    • Courtyard Atlanta Downtown
    • Courtyard Atlanta Midtown
    • Atlanta Midtown Courtyard by Marriott
    • Atlanta Midtown Courtyard
    Business Management
    • Mr. J. W. Marriott Jr., President
    • Mr. Steve Contos, Business Relations Representative
    Contact Information

    Principal

    • Mr. Steve Contos, Business Relations Representative

    Customer Contact

    • Mr. J. W. Marriott Jr., President
    Additional Contact Information

    Fax Numbers

    • (404) 262-8647
      Primary Fax
    • (678) 714-2151
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.