ComplaintsforKinney Enterprises, Inc.
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Mr. ********************** agreed to extend and prep shower to be tiled. Once shower was prepped my husband would tile it Mr. ********************** ordered the wrong shower pan for the floor which my husband brought to his attention he did correct that Mr. ********************** ordered the wrong size shower door which he was supposed to return back to our home and install the door once my husband was finished with the tile. The tile was complete in May. We have been calling and texting Mr. ********************** since then it is now mid August Mr. ********************** will not respond to our text messages nor will he call us back to tell us what is going on we have been more than patient with Mr. ********************** he did call us the first couple of weeks in June and July and he had an excuse every time he called about not being able to come by and install the door we even gave him the option of returning our money for the shower door and we could go purchase another one and pay some one else to put it on.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.