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            Business ProfileCase-Mate, Inc.

            Cell Phone Accessories
            BBB accredited business

            Contact Information

            990 Hammond Dr, Ste 700

            Atlanta, GA 30328

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            Customer Reviews

            4.63/5

            Average of 75 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/31/2023

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Case-Mate, Inc. is a cell phone case retailer.

            Products & Services

            Phone Cases, Privacy Screens, Screen Protectors

            Business Details

            Location of This Business
            990 Hammond Dr, Ste 700, Atlanta, GA 30328
            Email this Business
            BBB File Opened:
            4/16/2009
            Years in Business:
            12
            Business Started:
            6/1/2011
            Business Incorporated:
            2/2/2006
            Accredited Since:
            1/31/2023
            Type of Entity:
            Corporation
            Business Management
            • Mr. Tigran Mehrabyan, Controller
            Contact Information

            Principal

            • Mr. Tigran Mehrabyan, Controller

            Customer Contact

            • Mr. Tigran Mehrabyan, Controller
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/02/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Was lied to about overnight shipping was advised by a representative named ***** of my phone case doesnt arrive on 03/02 to contact them back I contacted them back and now they are LYING TO MY FACE REFUSING TO REFUND THIS ORDER I PAID $$35 to overnight it Hello again not what I was told It says if It doesnt arrive 03/02 to contact you guys so why are yall playing around ****** ****************** Mar 1, 2024, 3:06PM EST I am sorry this process is not what you were expecting. Our warehous is not open at midnight to ship orders, your order shipped as soon as we opened and is scheduled to arrive tomorrorw. We are happy to assist you further if your order does not arrive by the next day which it tomorrow 03/02. Kind regards,****** ****************** Representative
            Read More
            Read 14 More Complaints

            Customer Reviews

            75 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sara S

            03/15/2024

            Casemate has been wonderful to work with! Thank you for giving such wonderful customer service!

            Case-Mate, Inc. Response

            03/27/2024

            Hello ****,Thank you for taking the time to leave a review. We are always happy to hear the experiences of our customers!
            Read 74 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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