Customer ReviewsforPrecise Moving & Storage, LLC
31 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sombria C
5 stars03/26/2024
Very Professional, and great service. The delivery man was the hardest working person I've seen in a long time. Very polite and cheerful.Review from Joseph M
5 stars03/05/2024
We just moved my father to an assisted living facility and we needed this done quickly. I spoke to ******* and he arranged everything within a few days. We got him delivered and he was so happy. This means a lot to us and we will recommend Precise Moving to anyone who asks.Precise Moving & Storage, LLC Response
03/13/2024
Thank you for the fantastic 5-star review, *************************! We're thrilled you had a great experience with us and we could provide services to you so quickly. Good luck to you and your father!Review from Ariel N
5 stars03/04/2024
I spoke to so many companies and was ready to give up till I spoke with Precise. ******* was amazing and really took his time with me. The guys he sent were fantastic and i could not be happier. Thank you for making my move go smoothly.Precise Moving & Storage, LLC Response
03/05/2024
Thank you for the fantastic 5-star review, *************************! We're thrilled you were satisfied with your move from start to finish and had a great experience with us. Our team strives to deliver exceptional service, and its wonderful to know we hit the *****Review from Peggy M
5 stars02/14/2024
Use this company filter your move mine went so good that I cannot say enough about the people at Precise who made this happen. Starting with ******* who signed the contract with me. He is very professional and followed through with all the things he promised. *****, the dispatcher who worked with my ***************************, together they planned the move. The driver, ****, did a great job unloading.Precise Moving & Storage, LLC Response
02/16/2024
*********************, thank you so much for the review! We are glad to hear that youre experience with us was great. We are committed to providing exceptional service to our Customers. Good luck to you in your new city:)
Thank you again for taking the time to share your feedback with us its always appreciated.
Review from Assaf H
5 stars02/14/2024
This company had a great attitude from the start. We spoke with ******* and he took his time to explain everything without overtalking ** or being pushy. He answered all of our questions and we felt very comfortable. We will definitely recommend them to anyone needing a mover.Precise Moving & Storage, LLC Response
02/16/2024
*********************, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with *******. He's one of the best and a great asset to our Team. We are committed to delivering high-quality service, and your feedback is a great encouragement to us!Review from isaiah G
5 stars01/29/2024
I hired precise moving and storage for my love to ******* and I could not be happier. The guys were amazing and everything went very well. I will let everyone I know to use this company.Review from Tedder G
1 star01/27/2024
I hired this company because of its 5 star rating with the BBB. How quickly the rating went from 5-3 in a few weeks. I am having the worst experience with this company as far as honest communication and I have to be the one to initiate all communications. Things started off okay. ****** appeared professional and easy to reach. The loading (Jan 10) was passed off to Allon who with ****** loaded the truck and updated our estimate. Yes it doubled but that was because we added more items than was originally estimated. They were great, quick. We were then passed off then to *****-Dispatch. Heard nothing for 5 days, (Jan 15) called ******-no response, then *****, who got in touch with ***** the dispatcher. He called back immediately and left a message that the driver ******** was en route and would be there end of week. (Jan 19) or by beginning of next week (Jan 21). It is now January 27th and we are closing in on the 31 day guaranteed delivery date of (Feb 10) Called ******** today and he said hed call me back in 5 minutes. Tick TockJust heard back from the dispatcher via text 3-4 more days, lots of deliveries along the way and the weather may slow them down further Stay tuned readers for the conclusion of this move.Review from Ryan B
1 star01/22/2024
You know when you scroll past the negative reviews to see the positive ones? STOP SCROLLING and believe me. DO NOT USE THIS COMPANY. Shame on the BBB for the A rating they've given them and showing them as an accredited business.They will lie to you and tell you they are a carrier as opposed to a broker. But they ARE a broker meaning one truck will come pick up your stuff, bring it to a storage facility, then days or even weeks later a different truck will get your belongings and finally bring it to you. Both drivers, told me they are incredibly underpaid and really don't want to be there doing that job.BIGGEST ISSUE, they underestimate your amount of items by cubic feet so you think you'll pay one price and it ends up being DOUBLE. DO NOT USE.Once you start trying to get in touch with people, the sales person you sold you the job stops responding and it becomes a dispatch issue. Then when you say your grievances they say they'll tell management and get back to you with a resolution but they don't and leave it to another person, *** in dispatch. He'll say he can't do anything and you'll need to go through ******* in dispatch. But once you go off about all the issues and say *** told you that she is in charge of fixing price issues, she tells you that *** actually owns the company and doesn't understand why he's throwing her under the bus. Then you look into who ******* is, and she owns her own company INSTA MOVERS, who is not accredited by the BBB and has an F grade. They are all working together and overcharging by double what they promised. How do I know that for certain? My truck was supposed to come on a Saturday but dispatch called and said then truck broke down and it would now come on Sunday. Almost simultaneously the salesman emailed and said the person who was being picked up before me had WAY more stuff than they said and the truck would now come Sunday. They are under-estimating cubic feet of what you have and then say you have more items than said.Review from Barbara L
5 stars01/10/2024
I needed to move from ******* to ******* quickly to help take care of an ill family member. I called around and no one seemed to have any availability NOR the ability to meet my small budget for the move - that is, except for Precise Moving... After speaking with *******, I learned that Precise is a family run moving company and that they don't outsource their moves to other companies; They handle the move from quote to delivery. I spoke with him about my desperate situation, and after going through my inventory list, he came up with an estimate that was music to my ears. It was not only the cheapest quote I received, but they could do it in the small window I had to move. The rest of the process was fantastic as well. I was called when they were loading the truck, then 24 hours and the day of the move. And the movers, they were wonderful! They were very quick and extremely careful with some fragile family heirlooms. They packed with a speed and efficiency the likes of which I've never seen! When it was delivered, everything was setup. My bed was put back together in my room, the boxes labeled were in the correct rooms. I didn't have to lift a finger and I was able to spend my time on the things that mattered most: spending time with my loved ones and caring for my family members. Thank you Precise Moving, and *******, you guys are the best!Review from Paul D
5 stars11/19/2023
I have moved a bunch of times in my life being from a military family and by far I had the best move with Precise Moving. They did exactly what they told me they would and that goes a long way with me. They showed up a few hours later than expected but I understand traffic can be tricky so I was not upset at all. I will let anyone who asks me know to use Precise Moving if they want a smooth move. Thank you guys for the military discount as well.
Customer Review Rating
Average of 31 Customer Reviews
Contact Information
1739 Gray Gables Way
Buford, GA 30519-7146
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