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Business ProfileforSynovus Bank
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 8025 Westside Pkwy STE 100, Alpharetta, GA 30009-2138
- BBB File Opened:
- 10/26/2010
- Years in Business:
- 26
- Business Started:
- 4/16/1998
- Business Incorporated:
- 4/16/1998
- Accredited Since:
- 12/17/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Bank of North Georgia, A Division of Synovus Bank
- Synovus Finanacial Corporation
- Mountain National Bank
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- By Appt. Only
- Su:
- Closed
- Business Management
- Mr. Raymond A. Kathe, Senior Vice President
- Mr. J. Randall Carroll, President/CEO
- Ms. Deborah McCarter, Complaint Specialist
- Ms. Rachelle Travis, Manager of Customer Care
- Mr. Rob Garcia, President/COO
- Tanya Armstead
- Contact Information
Principal
- Ms. Rachelle Travis, Manager of Customer Care
Customer Contact
- Ms. Rachelle Travis, Manager of Customer Care
- Additional Contact Information
Phone Numbers
- (770) 756-4479Other Phone
- (770) 576-4476Other Phone
- (770) 756-4479
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/29/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Quenneshnae m
05/11/2021
Synovus Bank Response
05/11/2021
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