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Find a Location

Tri County Towing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tri County Towing, Inc.

      195 Lyman Rd Casselberry, FL 32707-2801

    • Tri County Towing, Inc.

      1155 Belle Ave Winter Springs, FL 32708-1908

    Business ProfileforTri County Towing, Inc.

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers towing and recovery services for collisions, over turned vehicles, vehicles underwater, mechanical issues, tire blow outs.
    They provide private property towing for vehicle trespassing, abandoned vehicles, blocking business operations, blocking right of way, and illegal handicap parking. Fleet services provided for dealerships, auto repair, law enforcement, rental cars and trucking companies.

    Business Details

    This is a multi-location business.

    Find a Location

    Tri County Towing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tri County Towing, Inc.

        195 Lyman Rd Casselberry, FL 32707-2801

      • Tri County Towing, Inc.

        1155 Belle Ave Winter Springs, FL 32708-1908

      Location of This Business
      195 Lyman Rd, Casselberry, FL 32707-2801
      BBB File Opened:
      1/3/2012
      Years in Business:
      36
      Business Started:
      8/13/1987
      Business Started Locally:
      8/13/1987
      Business Incorporated:
      8/13/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:30 PM
      T:
      8:30 AM - 5:30 PM
      W:
      8:30 AM - 5:30 PM
      Th:
      8:30 AM - 5:30 PM
      F:
      8:30 AM - 5:30 PM
      Sa:
      8:30 AM - 5:30 PM
      Su:
      8:30 AM - 5:30 PM
      Contact Information

      Principal

      • Brian M. Taylor, Director

      Customer Contact

      • Brian M. Taylor, Director
      Additional Contact Information

      Fax Numbers

      • (407) 339-9933
        Primary Fax

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      On September 12 2021 I was5 involved in a hit and run accident on 441 in Forest City Florida and Tri-County Towing was dispatched to come tow my vehicle. Originally the lawyer that I retained was supposed to provide somebody to come and get the car so it wouldn't accrue storage charges sitting there. After the driver was found it was then we found out he had no insurance and my lawyer getting the car out of there didn't happen. A week later the car lot that I bought the car from call to inquire how I was doing, was I hurt etc. We were at their business 2 weeks before the accident when I bought the car. The lady from the car lot that I spoke to informed me that the car was still there and that they were going to pick it up and bring it back to the car lot. Before she called me a week after the accident I did receive a registered letter about the car but once I spoke to her I didn't think anymore about it they were going to go pick it up. In November I got a call from the insurance adjuster asking why nobody had gotten the car from the towing company. I explained to her what the car lot told me so she called them with me on the line in a three-way call and the lady admitted to her that is indeed what she had told me but that's not what they did so by now the car had a crude $3,500 worth of storage charges. A few days later in November the insurance adjuster called me back and told me that they had negotiated with the towing company and had gotten the storage fees and Towing charge down from $3,500 to $3,000. In January 2022 I went to the tag office to get tags for my replacement vehicle and was told that the towing company had a towing lien against me. So me thinking that it had been taken care of called the towing company and ask them to remove the lien. I was told that the negotiations that I told him about "was all talk." And the amount that the lien is for is exactly $500, the amount that was negotiated off. He was paid $3,000 by insurance company.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Loucite M

      1 star

      04/07/2024

      I wholeheartedly agree with all the one star reviews. This company is the definition of unprofessional and the type of people they employ speaks volumes! its a shame that FHP does business with a company like this the dispatch personnel called me B**** When all I want to do was try to plead to him to get my purse That not only had my house keys, but also my ID which I would need for when I can come to the office on Monday and he couldnt even find it his heart to let me do that so not only was I locked out of my house but being degraded like that was very embarrassing. I dont know how this company is still in business. And by their response to The reviews they dont care, but its OK. I know a lot of people and Im going to get my friends and family, Who will also get their friends and families to put in one star reviews because no one should ever have to be called a Bitch! I wish I wouldve gotten the name of the person because they should be ashamed of themselves and its truly disgusting that they have a job acting like that!!!

      Tri County Towing, Inc. Response

      04/08/2024

      I am sorry you were treated this way. We have a 3rd party company helping to answer phones on weekends. You should not have been spoken to this way. As soon as I read your google review this weekend, I immediately unforwarded our business phones from this 3rd part company. However, I never heard from you again. We will no longer be using company. I did just speak to my guys covering the yard today and was told that you had just left. They told me they reduced your tow bill and gave you a free tire for the bad experience. Once again, I apologize and hope you had a better experience once you met the guys who actually do work for the company

      Local BBB

      BBB Serving Central Florida

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