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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had my transmission rebuilt at all transmission world in winter park and paid $2900 and it came with 3 oil changes for the transmission i have gone back to change it after my first year and was told it does not need to be changed to return in 6 months to a year so i return again and this time it was leaking and they didnt repair it just added more oil on the transmission then the leak got worse and i retuned to get it repaired and was told to come back another day shorty after the covid pandemic happned and waited a year for the pandemic to clear and returned to get my oil changed to the transmission and the leak fixed that was promised to me because i paid fir this service all together and the worker Ryan S**** lied to me and told me he ordered a part and replaced the kick down to the transmission after i left i went to another shop to verify it was replaced and it wasnt RYAN S**** PUT Epoxy Glue on the leak instead or repairing it and i return to get it fixed again and Ryan S**** has not Repaired it or gave gotten any of my 3 oil changes that i prepaid for!! This place is a scam i need the help please my name us in their computer and have the service i paid for and wont print me a copy of it but im sure my bank statements show my payments to them they need to fix the leak and do the oil change to the transmission that the owner son Rusty A**** JR made me pay for
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.