Moving and Storage Companies
Good Greek Moving & StorageReviews
This profile includes reviews for Good Greek Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 84 Customer Reviews
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Review fromLarry F
Date: 05/20/2025
5 starsThey did a wonderful job for us. Very prompt and and warped everything very well. We will see how it goes on the receiving rnfReview fromLucinda L.
Date: 04/10/2025
1 starSimmering with the incredible lack of professionalism of Good Greek Moving & Storage. I hired this company to move my clothing and incidentals from ********* from the home I sold to their storage in ***************. I hired this company and paid a small fortune because of my lupus and other matters. The young men who packed and moved me were hands down fantastic. I was so happy to have that behind me and relieved my things were somewhere safe. I had a hiccup along the way as the quote I had gotten to store my things was initially not honored until I pushed for the recorded call to be pulled. That was rectified. I was told during that call that I would need an appointment to access my things given its not a public storage facility. No one mentioned an access fee nor a minimum charge of FOUR VAULTS at $100 per vault - and I have ONE. So *****, an assistant manager I spoke with told me that it would cost me $400 every single time I wanted to access my things. I literally have NO furniture in there, only 10 wardrobe boxes. I was also told I have to pay to even move my things out! I asked for that quote in writing which I hope to receive shortly. This is SUCH a SCAM. Now I have to pay to move my things OUT. BEWARE of #GoodGreekMoving I will be contacting the Better Business Bureau, their corporate office and putting them on heavy social media blast effective immediately on multiple platforms where I have large followings.Review fromLuis M
Date: 04/04/2025
1 starThis has been the biggest disappointment, I was quoted $179 per hour on a job that took 9 hours for 3 people. First of all I had to help them in order to get it done, I had them not disassemble anything and just leave everything on the first floor, I was told the tv boxes were included! I ended up being charge $1400 + in materials when I boxes everything days before preparing for the move. They take advantage of the fact that you are moving and are have a million things going on, they also keep you furniture in the truck as a hostage until you pay. They are super nice when you call and sound like they want to help you but really they are just selling you and fully knowing they are about to take your hard earned money! I will tell every one I can about this experience so they are not another victim.Review fromJeremy F
Date: 02/13/2025
5 stars
Great experience from initial contact. Wonderful experience, Mario’s team was very considerate, thorough and efficient. Would highly recommend.Review fromMargaret F
Date: 02/02/2025
5 starsVery satisfied with my experience. Truck arrived on time. The crew was professional and friendly. My move was quick and smooth. Boxes were dropped at the right rooms and no damage to my furniture. Excellent job ! I do recommend.Review fromPamela J
Date: 01/30/2025
1 starAt the start, the packing team was ill-equipped, unprepared. We identified items that were not to be moved, despite multiple reminders, they failed to follow instructions, causing confusion and frustration. They showed no respect for our home or belongings. Initially careful, they quickly became careless and rushed. Resulted in: Artwork stacked without protection. Items carelessly thrown into boxes, unwrapped. Using our paper towels to wrap dishes due to missing packing materials. Dishes stacked without buffers. Total disorganization, with items placed on the truck unboxed and unwrapped. After complaining about the poor packing job, we were assured the boxes and truck would be repacked before delivery. We agreed, even if it took more time, and requested a different delivery team.Scheduled for 1/18/24, delivery arrived 4 hours late. Despite instructions, the team was unprepared for icy subdivision conditions, requiring them to back in. Further delays occurred when a supervisor claimed a different truck and offsite transfers were neededan extra cost to us. This felt exploitative, after negotiations, the fee was waived. On 1/19/24, we refused a pickup truck due to snow risks, but the team dismissed concerns, suggesting we could "just put in a claim." A box truck was finally secured, and deliveries were completed on 1/21/24, requiring us to take an extra day off ******* arrival, our belongings showed the same lack of care: Boxes and furniture delivered upside down, scattering contents. Dishes wrapped over paper towels, still unprotected. Broken items in nearly every box. A missing art statue. A major dent in the wall of the home we are trying to sell. Charges for unused packing materials. Many family heirlooms and irreplaceable childhood items missing or destroyed. We are still assessing the full extent of damages, and our claim form will follow once complete. The lack of professionalism, respect, and care shown for our property, time, and trust is unacceptable.Good Greek Moving & Storage
Date: 01/31/2025
Were sorry to hear that you had such a frustrating experience,but we truly appreciate you bringing this issue to our attention. Our team will be in contact with you shortly and we will work with you through the claims process to ensure all of your concerns are addressed swiftly and amicably.Review fromIrene/Donna R
Date: 01/26/2025
1 starThis company has poor customer service (it took 7 messages to get someone to answer). After they left our house we discovered that EVERY one of our wooden pieces were banged up to the point of needing replaced or refurbished. Most of the pieces are antique, one table is an original piece of art. They want us to accept the $400 they are offering and by signing the contract we agree not to discuss the claim with anyone. This has been a terrible experience on top of all the other issues that came with regrouping after ****** flooded our home.Review fromShelley B
Date: 01/10/2025
1 starDo NOT use Good Greek! They are dishonest and very shady in their pricing. When I arranged moving services and storage of items, ****** *** **** quoted the pricing. I specifically asked if the prices he stated included delivery of my items and he said yes. I am not an expert in moving services, clearly. When I asked ****** some simple questions to ensure I understood the process, he seemed annoyed. His tone suggested that I should know all of this and that I was wasting his time by even asking. I should have taken that as a sign. After the initial move, we paid a little over $5000 for the move and storage, which I was fine with. Within just a few days, I called back to arrange delivery of our items as we had secured our new apartment. ***** *. was pleasant and stated that she would get our quote for the delivery. I explained my previous call with ****** and that he said we wouldn't owe more after the first payment. I told her how we had paid over $5000 already and she agreed that this seemed high. She told me she needed to research some things and that she would call me back. She never called back. I eventually called to inquire of the status and ensure we would be getting our items back. They basically said we wouldn't get our items back until we paid an additional $3500. I spoke with several people and each time I was transferred, I had to re-explain. Each person seemed concerned, but ultimately didn't do anything. I eventually just paid so we would get our things. I have tried to resolve this with Good Greek first, then my credit card company, and now I've reported them to the Better Business Bureau. BUYER BEWARE. The owner should be ashamed. It's quite funny that the message when you're on hold with the company is how the owner is a former police officer and he has immense integrity. I wish he actually meant this.Review fromLinda L
Date: 12/30/2024
1 starGood Greek Story When I ordered moving services from Good Greek in August 2024. I discussed my concern to the CSR that I owned a very heavy ,marble top, weighingt 250lbs. cherry wood bedroom dresser that would require 3 men to move it. On August 12, moving day, a Penske rental truck and two young men show up. The driver was named Kevin, another man named Jawanda, and A.F. was the third.. I had already sealed, and stacked boxes for loading. I got a phone call from Terry Godsey in CSR @Good Greek, She was checking to see if the movers had shown up. I assured her that they did and were moving stuff into the truck. While using a knife to cut a box, the young man Jawanda, cut open the palm of his hand. Kevin, the driver, asked him if he wanted to go home or to the doctor. Jawanda declined and wrapped his hand up in moving tape. .When it came time to move the large, heavy, marble top dresser,I requested that the three men put it on a ?at dolly to move it. Kevin and Jawanda decide to move it, even when the helped hand was damaged. Upon reaching the destination,, the dresser was dropped and the marble top was shattered into numerous small pieces. The driver told me to ?le a claim online. I called GoodGreek and spoke with Melissa in CSR. She emailed me a form to ?ll out. When I returned it Good Greek offered $300. I called around to get quotes to ?x the dresser and was quoted $700+. I believe that the moving men BROKE SAFETY PROTOCAL, when one was allowed to continue lifting & moving items with only one hand at full strength & that the Supervisor Kevin did not force the issue for SAFETY on the job site. I will not take $300 for a dresser that cost me over $1,400 when safety protocols were not followed with only 1 1/2/ man power out of the 3 people lifted my dresser, when I knew it needed 3 men to do it and I paid for. Linda L Tampa, FloridaReview fromFREDERICK L
Date: 11/18/2024
1 starOn October 28th Good Greek moved us from ******* to ***********. The truck arrived with half of our items missing. The driver called the warehouse in **. ***** and found more of our furniture still in the warehouse. Three days later, the 31st, another truck showed up and we still had items missing. A night stand, a coffee table, a buffet cabinet and boxes that we packed with more items than I can list. I have been in contact with Good Greek and all they can tell me is that what we are missing is not in the warehouse. No one knows where all of our furniture and boxes have gone. We've lost family photos, Christmas ornaments that were passed down over the years. I put a battery operated leaf blower, pole chain saw and a weed ****** in a tall box along with a table top gas grill. Also a 4 foot and a 2 foot level. The list just goes on and on. We were staying at a hotel and was told early in the week that the truck would be making the delivery on the 25th. The day before they called and changed the delivery to the following Monday. That meant three more nights at the hotel. Then the first truck shows up without our mattresses and bed frames. That meant another three nights at the hotel. The men that loaded the truck in ******* were very professional. The two crews that delivered to our house in *********** were not nearly as professional. Some boxes looked like they were thrown off the truck a few times. Pieces of furniture were broken or damaged. Trying to talk to the men unloading was nearly impossible because they spoke very little English. Good Greek doesn't know where our missing furniture and boxes have gone and they don't seem to care. I wouldn't recommend Good Greek to move someone across the street let alone out of state. I paid half of the amount when the truck was loaded. Before the first truck was unloaded they were calling me to inform me that the balance was applied to my credit card. I really don't understand how a company can get away with this.
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