Reviews

Review Details

• Review fromtheresa l

  Date: 01/27/2025

  1 star
  Terrible company. They charged ****** to order a part for our dryer and they didn't call for 2 weeks to set up the fix. So, we called to cancel as we needed to buy a new dryer. He said we couldn't cancel as he already ordered the part. We then asked when he could come install it, he said another THREE weeks. We called and asked that they deliver the part that we were charged us for and they said that they would, but they never did. It has now been 6+ weeks so we are going to file a small claims case against them. Overall recommendation...DO NOT USE THIS COMPANY!

• Review fromRick V

  Date: 11/16/2024

  1 star
  Shady customer **********************. He charged $190 to come out and assess the issue regarding my brothers refrigerator. He diagnosed the issue and charged an additional $390 to include parts and labor. Unfortunately, the problem wasnt resolved and he promised to come back and never showed up. Hes been ignoring calls and messages. This is no way to run a business.

• Review fromE. P

  Date: 04/30/2024

  1 star
  Had **** from All Appliance come out to find out why my dishwasher had a small leak.He said the door and gasket had to be repalced and he would have the part in three days from GE.It's now a month and no reply from ****. A girl named ***** says she will check to see with **** what the delay is. No call back ever. Left multiple messages with ****, again no reply.As I read the same complaints from this company feelthat it is a scam they have going on.I paid him ****** and want my money back.I should have researched this company on here before I called them.Thank you

• Review fromKaren B

  Date: 03/27/2024

  1 star
  Absolutely horrible. They caused over $20,000 worth of damage to their negligence in my home. The man came out to change a sensor on my refrigerator and when my refrigerator defrosted it broke because I actually saw him touch the filter and pull all the interior of the fridge out. At 3 AM in the morning my entire, main floor was flooded and was seeping to the basement where my son was sleeping and that is what woke him up to get me and My Husband up. The flood was coming from where the filter goes on my refrigerator that he had manipulated and broke. It was a river in my kitchen and we are did our best to sweep out the running water as I found the main water to shut it off. We called them that first and they of course denied everything. I have an insurance claim that is well over $20,000 and my insurance company is going after them. They are horrific I never do reviews with this one I must. The general contractors that came out. The same day was surprised that the ceiling under the kitchen, where my son was sleeping in the basement, didnt collapse. He has seen less water damage with a collapse.

• Review fromJeff S

  Date: 03/13/2024

  1 star
  Horrible customer ********************** from I assume is the owner- I was promised the needed replacement part that would take 2-3 days to arrive. When I called to get an ETA the morning of the 3rd day to arrange someone to be at the house, the owner answered with without saying hello, just "I have to call you back", and hung up. When I called back at the end of that day, a nice female told me they would let me know when the part arrived, and it was scheduled to arrive later that night or over the weekend. When I did not hear back on Monday, I called again and spoke with the nice female and was told she was trying to contact the technician and would LMK when she heard from him. I called the office again late next day and was told weather is to blame for the part delay. After waiting 9 days, I called this morning and the owner screamed at me "Don't keep calling her like that, I'll call you when it's in"! He then hung up on me! This is an owner of a small business that does not know how to deal with people. I should have taken the time to read his reviews from other customers like me. Don't make the same mistake I did and call a competitor.

• Review fromJason H

  Date: 08/22/2022

  1 star
  We hired All Appliance to look at our refrigerator that has stopped cooling. After **** came to the house and looked at the fridge for a few minutes he concluded that we needed a control board that cost us over $600 for install and service call. They had to order the board and when it came in on a Saturday, they installed in about 10 min and left. The problem was not fixed. When I called him back, he said the sensors are bad and he had to order them. Haven't heard from him since. After I contacted another appliance repair person, he concluded that we never needed a control board and the compressor was bad. Wish I had read reviews on this guy before calling. DO NOT CALL. They don't return calls after you've already spent a small fortune on bogus repairs.

  All Appliance Repair Service Inc.

  Date: 08/25/2022

  This customer board when extremely hot and making a noise and when we replaced it we found a burnt spot which we showed the customers we are still waiting on lg to deliver the part and explained to customer that if his compressor shorted out from baord it was covered under lg warranty

• Review fromMichael C

  Date: 08/09/2022

  1 star
  all appliance diagnosed a problem with our dishwasher and ordered parts. They returned and installed the parts ( $89 + shipping) totaling ******. The parts installed didn't correct the problem and the tech said he didn't know what was wrong. we ordered a new dishwasher and contacted ****, the owner. I told him I was willing to pay all the labor charges but requested he refund the 115. for parts we didn't need. he assured me he would. we never received the refund he claimed he issued. Four phone calls to him, text messages and still no refund just rude answers. Guy is a thief and his tech incompetent.

  All Appliance Repair Service Inc.

  Date: 08/25/2022

  We are not a thief we mailed a check to the address on the appointment