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Find a Location

Parrish Healthcare has 1 locations, listed below.

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    Business ProfileforParrish Healthcare

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    951 N. Washington Ave., Titusville, FL 32796
    BBB File Opened:
    1/16/2009
    Years in Business:
    69
    Business Started:
    3/7/1955
    Business Incorporated:
    6/6/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • North Brevard County Hospital District d/b/a Parrish Medical Center
    Business Management
    • Natalie Sellers, Senior Vice President
    • Dr. George Mikitarian, President/CEO
    Contact Information

    Principal

    • Dr. George Mikitarian, President/CEO

    Customer Contact

    • Natalie Sellers, Senior Vice President
    • Dr. George Mikitarian, President/CEO
    Additional Contact Information

    Fax Numbers

    • (321) 268-6258
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    2/3 - 2/5/23 – vomiting uncontrollably 2/6– Parrish ER - 7 hours Vomiting while being triaged, given a barf bag & told to sit in the waiting room. Finally made it to an ER triage chair & begged for something to stop nausea. Because I started to cry, they gave me an IV of Zofran & saline & performed blood & urine tests. I never made it to an ER bed because I was told none were available. 29 patients 1 physician Diagnosis UTI & given antibiotics & Zofran for the vomiting & released but still can’t keep solid foods down 2/9 – not getting better / visit Advent Health Urgent Care Still can’t keep solid foods down, weak & dehydrated. Explained to the NP about prolonged nausea, & she asked if Parrish had completed a CT scan or x-ray of the abdominal area, and I replied,“no.” An x-ray of my stomach was completed, & I was told I had a large amount of “material” in my colon. I was advised to use laxatives, enemas & Zofran. The NP was concerned & encouraged me to return to an ER if the vomiting continued. 2/14 – still vomiting & back to Parrish ER. can’t keep solid foods down Blood & vitals were within normal ranges, & hydration had improved. CT scan was performed, which showed there was still significant material in the colon & manual rectal exam performed UTI still appeared in urine test Given prescription for GoLightly, Zofran, & antibiotic & told to drink liquids & protein drinks for nourishment, & advised to find a GI specialist. Since my husband & I are residents of NYS, we do not have a primary physician in FL. GI specialists require a referral, & appointments are a month out. 2/15-19 Took prescribed medications but still can't keep solid foods down 2/20 – projectile vomiting, delirious, & transported to Parrish ER by ambulance at 7 am can’t keep solid foods down no additional scans done new blood work & urine test manual rectal exam performed Given a saline IV at 8am, which ran out within the next hour & never replaced Asked to be admitted to get to the bottom of what was going on & was told the doctor could not admit me because my vitals were good and insurance companies won’t pay for admittance. I told the doctor we had supplemental medical insurance in addition to ********, which should provide any coverage necessary, still denied admittance We explained we live out of state, our house has sold, & we must leave & that is why I am asking to be admitted & have an on staff GI specialist complete an examination as an inpatient. I was still denied admittance. Prescribed Zofran & told to keep drinking liquids & to see a GI specialist As the nurse handed me the discharge papers, my husband asked if they had any socks or a gown I could use because I came in an ambulance in bare feet & boxer shorts. A student nurse found me a pair of socks & scrub bottoms. My husband left to get the car. The nurse asked if I could stand, & I replied I could. She walked out & didn’t see her again. No wheelchair or person to accompany me out the door. I walked through the lobby alone, in my socks & scrub pants, barely knowing where I was because I was so weak. 2/21 - extremely weak, still can’t keep any solid foods down, & taking Zofran around the clock. My husband started frantically calling local GI specialists to explain the situation. Finally, the following week, we obtained an appointment with German R*******, a GI NP at ********** *******. He ordered another CT scan. I am still under his care & appreciate his concern. If I had been cared for properly initially, we may not of had to rent back the home we sold and I may have gotten strong enough to travel. All neighbors recommend traveling to Viera, Canaveral, or Orlando for ER treatment. The day the EMTs came to transport me to the hospital, I thought it was odd when they asked me to which hospital I would like to go. Now I understand. We live in a very rural area of NY & this crisis makes me truly appreciate the type of care we receive where we live as opposed to the hospital in Titusville.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Dave P

    1 star

    07/16/2022

    Arrived around 3pm with my wife due to vomiting (3 times at emergency room) and a pain level at 10). The check is nurse moved quickly and very kind. Outstanding job by her, She has dirty blonde hair to assist with ID if needed. We were told no beds available, must sit in waiting area and wait our turn. Because my wife had urinated prior to arriving, she couldn't at this instance. This is where my complain comes in. 7 additional patients Arrived after us, was processed and released before seeing my wife. Due to this infraction , the Dr didn't tell us/see us about diagnosis until after all other later patients were gone. I went to the check in attendant to advise her that since my wife had no bed, I was going to take her home to a bed, then I would be right back to get Dr's diagnosis, I live right across the hay. Thien also stated * I'm doing this, and if you resist me taking Wie home, you will have to call the police to stop me. THIS IS WHERE MY COMPLAINT STARTS! THE SECURITY PERSON, A 5' OVER WEIGHT FEMALE SHOUTED AT ME, "DO YOU WANT ME TO COME OUT THERE?" I replied "sure, bring it on ". The security didn't reply knowing that if she laid hands on me, I would have knocked her out. Since security dropped, so did issue. My complaint point is that no security should be working around the public with an attitude like hers. Immediately they found a bed, about 7pm. When we went to the bed supplied, I noticed that not only an empty bed at 7pm was still empty bed at 4pm. We were lied to in order to fit their plan, instead of the patients. I also witnessed 2 other beds that were empty. I was checked out my wife around 10:30 pm. Security needs someone to have a talk with her/them about dealing with the public as needing patients, not a convicted felon in jail/prison.. I do hope this doesn't fall on deaf ears and something done about their attitude. I will be sure to tell all I know. Since I was on the Better Business Bureau and manager at the *********

    Parrish Healthcare Response

    07/19/2022

    Hello Mr. *******,

    Thank you for your feedback regarding your recent experience. Parrish Medical Center serves to provide a comfortable, healing and safe environment for all of our patients and we take your concerns very seriously.
    Our patient experience team is interested in hearing more about your visit and hopes that you would contact them at (321) 268-6685. If it would be more convenient for them to call you, please provide a number and good time to call.

    Sincerely,
    PMC Communications & Community Services

    Local BBB

    BBB Serving Central Florida

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