ComplaintsforTena Automotive, LLC
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Complaint Details
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Initial Complaint
05/31/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I financed a car with this car lot the when I got the car we were aware of the transmission problem he said his mechanic can fix within 30 days. John T. of Tena automotive llc is telling me that his can do a transmission fluid change and that will stop the problem. I have went to Nissan dealer ship and I paid to get a diagnostics of the car because the car will not accelerate once you have come to a stop or if the car does accelerate it will make a knocking noise and judder. Nissian did agree to pay 50% of the transmission cost I think its reasonable that John T. pays the other 50% He was aware of the problem the first 3 days of me purchasing the vehical and he got his mechanic to look at my car on the 34th day I bought the car.This was a problem I was for sured would be fixed if I bought the car. I explained to him I have four kids and im giving my last dollar to get into the car I think its very reasonable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.