Business ProfileforRightway Parking

We showed up Sunday morning the 25th. Parked and there was no attendant as claimed. I reserved the higher priced lot as it stated onsite attendant. Called for the shuttle and was told 5 minutes. At 20 minutes we started calling again, and no answer. We both called multiple time and no answers to all the numbers. Then I attempted to flag down 6 of your shuttles who honked and drove past. After 45 minutes I saw a Rightway shuttle pull into the gas station next door so walked over and he didn't have a request to pick us up and was there buying Lotto Tickets. After me complaining he offered to take us after his break. I also noticed and took pictures of the sign in the lot that states "Cheapest Port Parking $6.00 A day". I was charged $7.99 a day plus a service fee to book online. So, I was over charged, added online Fee, no attendant as stated and no shuttle service. And they even ignored both my wife and my calls after confirming 5 minutes out. Worst Port Parking service ever. Do Not Use! So bad that when we returned on 8/31 I left my wife and bags at Port pick up and walked the 5 blocks to the lot, retrieved our Jeep and drove back to get her As we weren't going to wait another hour in the baking sun again. 0 Stars!