ComplaintsforUSA Patriot Nation

• Initial Complaint

  10/04/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  AmericaFirstFit, aka US American Goods aka American Products aka American Supplies aka Blueline Support System. They have been charging my credit card ***** from June 2023- Sept 12 2022 and then the name changed to US American Goods charging the credit card ***** from August 2022-June 2021 starting around the 10th-12th of every month then the name changed to American Products which then started to charging ***** from May 2021 to February 2021 of every month and then is changed to American Supplies and was charging ***** January 2021 to October 2020 every month and then it finally stopped to Blueline Support System on September 11 2020 for *****. So all together total is ********. 24 months of *****= ******, 10 months 0f ***** = ******. I did make a one time purchase of a blind line flag in support of 911 on September 11 2020. I've never received anything since that time. I finally realized what they were doing because my card had expired at the end of June of this year and they kept trying for me to respond with an authorization for them to use the new card but I did not recognize to Americafirstfits. I immediately called my bank to report fraudulent charges from Americafistfit and American Goods. Long story short the Merchants came up with fraudulent paperwork of products they sent me over a span of 1 year of items that did not add up to ***** ex. Water proof Camo Bag, Exercise Resistance Bands, Jump rope, Pilates Fitness Ring etc. the products that supposedly sent ranged from 4.97-97.67 with no tracking#'s That's when I called the Merchant number ************** out of *********** **. customer service said its for membership charge which I never authorized back in 9/11/2020 . I have not received a single item from these merchants other then the flag back in 2020. In the end they only refunded ***** on July 17 2023 after I realized who and what they were ( Subscription Scammers) Im looking for a refund from the so called 5 different Alias'S merchants of ********..

• Initial Complaint

  08/03/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  My card has been charged $59.98 each month for the last 11 months. This started Aug. 2022. I called and they said we signed up for this and had been getting monthly emails regarding our membership. We had no idea of this membership and no idea what this was even fore.

• Initial Complaint

  05/30/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  AmericaFirstFit, aka BlueRedWhite Store, aka USA Patriot Nation (per your website), has been charging my credit card $59.97 every month or so for the past 9 months, totaling $419.79, without my express consent. This started in August 2022. I first mistakenly thought this was for my gym membership, then later as some supplements I ordered on-line, until it was flagged by Master Card as possibly fraudulent this month. When I called the toll free number listed for AmericaFirstFit to inquire what the charge was for and to cancel the transaction, ****** identified herself representing Blue Red White Store, saying this was a membership charge. I asked for a full refund saying I did not sign up to be a member, where upon she offered 25%, then 50%, finally 75% refund, along with 150 points credit toward any purchase from the on-line store. She was not authorized to provide a 100% refund. She could not give me a reason for this restriction. I told her to cancel my membership, which she said she did, although there was nothing offered via email confirming this. At some point on or before August 2022, I may have purchased something that gave them access to my credit card, but I cannot find anything received from AmericaFirstFit or the BlueRedWhite Store. At this time, I want the $419.79 refunded, or (to be fair) some physical proof of what real value I received for this payment. Note I do not have anything in my possession to justify the amount I spent. Also note that as the charge date each month varied wildly, which is not consistent with other monthly payments I make, so not every credit card statement showed the charge.

• Initial Complaint

  03/21/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  USA PATRIOT NATION HAS BEEN TAKING ***** PER MONTH SINCE 7/20 WITHOUT MY PERMISSION SINCE I BOUGHT PRODUCT FROM THEM AND THAT IS ******* DOLLARS THEY OWE ME BACK I HAVE BANK STATEMENT TO SHOW AND IT HAS TAKING THIS LONG CAUSE THE DIFFERENT NAME ON MY ACCOUNT SAYS TARGETEDTRIP, I WANT THEM TO BE HELP RESPONSIBLE FOR GETTING MY MONEY BACK *************************

• Initial Complaint

  11/08/2022

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  This company has disguised itself under a couple different names on our cc. We had ordered a hat a couple yrs ago(never received) because we thought we were making a donation. Never thought too much about it and then started seeing a charge from Targetflight for ***** We call, they say they cancelled it and then we start seeing it again. Then it was on the statement as National Product Source. At first didnt think much of it cause we do order a lot of vitamins and figured it was from that. Then I started calling on it and of course they say they would cancel and credit us but it always ends back on card statement. Some charges would be *****. So it varied. I started calling the different numbers listed and they all went to the same place. I have asked to be credited and they say they will but never do. I am in the hole for $989. This really is sickening and they stole from me right under my nose. They need to make this right. I see there are a lot of complaints on here. Maybe we should all get together and file a huge lawsuit against them. Maybe then they will stop and make it right with every one. They also disguised themselves as The Great American Store and The Blue Red White Store. I have all my bank statements to prove these charges. I hope/expect to hear from someone on how they are going to correct this. Thank you

  Business response

  11/09/2022

  Hello BBB Representative,
  
  Hope this finds you well!
  
  Firstly, we'd like to apologize to *****************;for any inconvenience this may have caused her. Customer satisfaction is our top priority and is very appreciative of having the opportunity to resolve this matter. However, We have refunded her Desired charges $989 and canceled all future charges with us and Issued refund in account $69.97 bill pay check Conf.#TBYF3-SBG04 for $919.03 sent to address on file Est. check delivery date November 17, 2022 with ** which is:
  
  ***************
  4821 *******************
  ***************** ***** **
  
  If we can be of further assistance, please let ** know.
  
  Regards,

  USA Patriot Nation

  Customer Support Manager

   

  Customer response

  11/12/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************

• Initial Complaint

  09/08/2022

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  In October of 2020, I purchased a ***** 2020 flag from an add I saw on a social media platform. It was a very simple process, like any other online purchase I've ever made and a few weeks later, I received my order. As the months went on, I noticed a random charge of $49.97 being drafted from my joint checking account (with my husband), but just figured he had purchased something and moved on.....fast forward NINETEEN months later, I finally ask my husband what he has signed up for because nothing ever gets delivered and we are still being charged $49.97 from a "Goods *******". We call the number to find out what it's for, only to find out that I was automatically enrolled in a "membership" once I had purchased that ***** 2020 flag. I have been calling this "company" since July 2022 trying to get this issued resolved with absolutely no luck. I truly believe these people are scammers STEALING money every month from the innocent and it has to stop! I wrote down every transaction they made from my account and there is not a single month where the charge is drafted on the same day. It's very random and two different times they skipped a month of charges altogether. All I want back is the money they stole from me.

  Business response

  09/09/2022

  Hello BBB Representative, 
  
  Hope this finds you well! 
  
  Firstly, we'd like to apologize to ******************* for any inconvenience this may have caused her. Customer satisfaction is our top priority and is very appreciative of having the opportunity to resolve this matter. However, we have gone ahead and canceled the membership with us and Issued bill pay check Conf.# *********** for $ ****** sent to address on file Est check delivery date Sept. 16, 2022, with ** which is:
  
  *******************
  PO *********************************** **
  
  As we checked our customer care representative already refund her $49.97 July Charges to her account on 7/19/22. Please check your Account and rest we amount we have sent via paper check to the registered address mentioned above.
  
  If we can be of further assistance, please let us know. 
  
  Regards,
  *************************
  Customer Support Manager

  Customer response

  09/09/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. But I have my doubts that they check ever makes to me. If it does not, I will be notifying y'all again.
  
  Sincerely,
  
  *******************

• Initial Complaint

  04/28/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  My wife and I purchase a couple of T-shirts from this company awhile back. But instead of just processing the one-time payment, they enrolled her in a subscription charging our bank account $49.97 every month. This is a scam known as "subscription fraud". The subscription provides no benefits to the consumer and just clandestinely takes money from them. After realizing what was going on, I checked my bank statements and discovered they had been direct charging our account since 11/2020 for a total of $749.55. They submitted charges using different names to conceal their identity, but it traces back to USA Patriot Nation. We had charges under than name USAPRODUCT from 11/2020 to 6/2021, and then it stopped for a few months resuming in 9/2021 under the name AMERICANMERCHSHOP. We had these charges in 9/21, 10/21, 11/21, 12/21, 2/22, 3/22, and then most recently 4/27/2022. I immediately called their contact number on the bank statement, and the clerk would only cancel the membership (that we were unaware even existed) and reverse the April charge. When I demanded a refund on the rest of the charges all of sudden she claimed that we have a bad phone connection and terminated the call. This company still owes us $699.58

  Business response

  05/04/2022

  Business Response /* (1000, 5, 2022/04/29) */ Hello BBB Representative, Hope this finds you well! Thanks for bringing ***************'s claim to our attention. Please let him know that we deeply apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and is very appreciative of having the opportunity to resolve this matter. We have refunded his Desired charges and canceled all future charges. Please check your account for a $299.82 refund and we have Issue bill pay check Conf.# *********** for $ 499.70 sent to address on file Est check delivery date May 6, 2022. with us which is: ****************************************************** If we can be of further assistance, please let us know. Regards, Consumer Response /* (2000, 7, 2022/05/03) */ (The consumer indicated he/she ACCEPTED the response from the business.)

• Initial Complaint

  03/23/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  On 1/14/21 I responded to what I thought was a survey for Wal mart and for doing so I would receive a tactical flashlight if I paid the s&h of $4.97. According to my bank statement my card was debited $49.97 to freedomfloatson, whatever that is. I never got a thing for that money and I never authorized the transaction. Then on 2/16/21 $49.97 was debited on my card to freedomfloatson, Without authorization. Again on3/16/21 $49.97 off my account to onlinesupportshop and did not get anything for that as well. On 4/19/21 there was a debit to my card for $47.28 to nationalfitlife. I got more nothing for that that money like before. The next amount was on 6/14/21 for $39.97 to nationalfitlife which I got nothing once again. On 7/23/21 my statement had another debit for $39.97, this time was to usashopping whatever that might be? On 9/13/21 $39.97 to usashopping. On 10/20/21 another debit to usashopping for $39.97 and finally on 12/9/21 a debit on my statement for $39.97 to usashopping for what again? How can this be resolved? I would like to get my money back for all of these unauthorized charges to my card. But most of all I would like to get these type of scams stopped so it does not happen to anyone else. Thanks!

  Business response

  04/22/2022

  Business Response /* (1000, 5, 2022/03/28) */ Hello BBB Representative, Hope this finds you well! Thanks for bringing *************'s claim to our attention. Please let her know that we deeply apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and is very appreciative of having the opportunity to resolve this matter. We have refunded her Desired charges and canceled all future charges. Please check your account for a $199.85 refund and we have Issued a BillPay check for $149.91, Confirmation # ***********, estimated check delivery 04/04/22 with us which is: ************************************************* If we can be of further assistance, please let us know. Regards, Customer Support Manager Consumer Response /* (3000, 7, 2022/03/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) It was my understanding that $199.95 was sent to my account. So far only $159.88 has been returned to my account. As far as the bill pay check I still have not received that. They have till 4/4/22 on that and this is only 3/30/22. Business Response /* (4000, 9, 2022/03/31) */ Hello BBB Representative, Thanks for bringing *************' claim to our attention. Please let him know that we deeply apologize for any inconvenience this may have caused. We have already refunded his charges in full. Please allow 4-5 business days for the refund to reflect in the account. Customer satisfaction is our top priority and is very appreciative of having the opportunity to resolve this matter. Feel free to contact us in case of any inquiries. Have a wonderful day! Regards Customer Support Manager

• Initial Complaint

  03/10/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  I noticed a recurring charge on my bank statement. It shows up as America Floats. I have never signed up or received anything from this company and have not authorized these charges. 9/12/21 $49.97, 10/21/21 $49.97, 11/29/21 $49.97, 1/7/22 49.97, 2/15/22 $49.97. I called the number 877-687-5285 and received no help. I was told to email *******@thegreatusastore.com. This is a scam and I am disputing these transactions and charges.

  Business response

  03/14/2022

  Business Response /* (1000, 5, 2022/03/10) */ Good morning BBB Representative, Thanks for bringing ***** *********'s claim to our attention. I would like to apologize to Mr. ********* for any inconvenience this may have caused him; we have reviewed the charges & it appears **** ********* purchased our New Members promotional gift for S&H and no longer wants to enjoy the many benefits of our membership. Customer satisfaction is our top priority and we appreciate having the opportunity to resolve this matter. We have gone ahead and refunded all charges in full to **** *********'s account and we will not require him to return the New Members gift. Please allow 3-5 business days for the refund to appear on the card used. We hope that by taking this action we can finalize the complaint & that allowing **** ********* to keep the new members gift for free demonstrates our dedication to customer service. Have a wonderful day! Regards Customer Support Manager Consumer Response /* (2000, 7, 2022/03/12) */ (The consumer indicated he/she ACCEPTED the response from the business.) Refund received

• Initial Complaint

  03/04/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  I have been charged $49.97 for about seven months, totaling $349.79. This, according to the merchant is for a "membership". I have never received a service or product. I would like a refund back to my credit card.

  Business response

  03/08/2022

  Business Response /* (1000, 5, 2022/03/07) */ Good morning BBB Representative, Thanks for bringing ******* ***** claim to our attention. I would like to apologize to Mr. ***** for any inconvenience this may have caused him; we have reviewed the charges & it appears ******** ***** purchased our New Members promotional gift for S&H and no longer wants to enjoy the many benefits of our membership. Customer satisfaction is our top priority and we appreciate having the opportunity to resolve this matter. We have gone ahead and refunded all charges in full to ******** ***** account and we will not require her to return the New Members gift. Please allow 3-5 business days for the refund to appear on the card used. We hope that by taking this action we can finalize the complaint & that allowing ******** ***** to keep the new members gift for free demonstrates our dedication to customer service. Have a wonderful day! Regards Customer Support Manager Consumer Response /* (2000, 7, 2022/03/08) */ (The consumer indicated he/she ACCEPTED the response from the business.)

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩