ComplaintsforPete's Ultimate Movers, LLC
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
June 2023. This company took at $2400 deposit for a move that was to cost $9000. After closing on my house and 24 hours before they were to arrive and move me, they called me and demanded another $4000 to move me. They KNEW I was at my most vulnerable time and had to move out of a house I closed on. It was obvious I could no longer trust them, and I knew once they had my possessions they would extort me for even more money. They are despicable and should never be allowed to do business !!! They are thieves.Initial Complaint
04/07/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
DOS was 3/23/22. 3 attempts of contact for restitution offered no response. Total cost including tip was $270.00. I inquired as to weather they had/needed tie downs to pack my UHaul truck & was told no. The mattress was stood up unrestrained & fell causing my soft close dresser with custom knobs to fall. As a result the knobs, their placement area are destroyed. Additionally the 2 top drawers no longer stay closed , the dresser itself is out of alignment, it has numerous scratches on it. My mattress and topper had bed bug resistant covers on them. There were holes in both covers from the way they were moved rendering them useless & mattress & pillow top needing cleaning. Numerous boxes were damaged causing contents to be unusable. There are scratches on my bed headboard as well. This item was loaded without being taken apart. There were 2 hours allocated for this job. It was completed in 1 hour. This partially was caused by prepackaging of boxes. My clothing bags were opened ruining numerous articles of clothing. I'm seeking restitution for replacement and a refund. The drop down menu won't allow me to search for restitution for damaged items. The approximate total including payment is $800.00
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.