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Business Profile

Insurance Companies

Freedom Health

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Freedom Health's headquarters and its corporate-owned locations. To view all corporate locations, see

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Freedom Health has 7 locations, listed below.

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    Customer Review Ratings

    2

    Average of 7 Customer Reviews

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    Review Details

    • Ira H

      Date: 02/02/2025

      Submitted OTC order 32 days ago and it has still not been delivered. Called and nobody knows noting!!!! Zero stars,

    • Lula M

      Date: 07/30/2024

      Scam, fraud, kick back to the Winnebago States Attorney, Medicare fraud, billing Medicare for services that was never done, the psychiatrist stated pt. Unfit for trial, so they can milk the insurance.. they have gov. contract but they are corrupt and doing fraud, they share pt. Private information with others staff is always quitting, they had a Nurse who was stealing medication, they scheme to get mental pt. Committed to jail and mental hospital, while the real criminals at home or on vacation..What's really going on in Rockford Illinois? it's sad,.they all need to be Accountable..




    • myrtle C

      Date: 04/04/2024

      I have tried three or four times to get into my account, they say they will help me, but I got cut off three times and no call back. I call again and start the process all over again, no results. I like my doctor, but I can't seem to order over the counter items, because I can't get into my account. I missed out last month, and no luck for this month.

    • Eugenia M

      Date: 02/05/2024

      Freedom is ok. The associated pharmacy Carelon, is horrible. There is no automated renewal and the first person you talk to forwards you to someone associated with the pharmacy and when they switch you are on hold for more than 20 minutes. I had a special request on 11/29/23 didn't receive it until FEBRUARY 1,2024. I'm glad it wasn't life threatening. Why can't they just automate the process and if the automated system fails then talk to someone.

    • Kelly b

      Date: 11/14/2023

      This is the first company that cannot take payment on time. They have screwed up unbelievably. They can never get my payment info correct. I have never tried to pay a bill and it takes 2 weeks or more to take my money off of my account. Seems very sketchy. If I could leave negative stars I would.

    • Veronica L

      Date: 06/09/2023

      My husband and i have been with Freedom Health for years. We have a great Primary Dr who is an excellent clinician. All our speciality visits have been excellent and the Manager at **** health always helps with any issue we may have had. So far I'm very pleased with the medical care both of us have received.

    • Kelley C

      Date: 02/25/2023

      The otc supplies are dollar store items seriously over priced some you can get at $1.25 they charge $8.00. Same thing for food card for a head of lettuce 1lb of carrots 2 potatoes and onion charging $50.00. priced items as $13 plus leaving $37 for shipping flat rate $17. Pretty sure illegal.

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