Business ProfileforGrande Oasis at Carrollwood

On 10/24 I reported evidence of a rodent entering my home in the night and damaging my sofa. I reported it to the leasing office and requested action as this was a risk to my health and safety of myself and pets. Nothing was done until calling back repeatedly, the office said I would have to wait until Friday for pest control and I addressed that was unacceptable. Each day I called and they insisted nothing could be done by maintenance. After pest control finally came they had maintenance come out and patch up holes, that wasnt until Friday, Oct 27. After that, I continued to have rats enter my apartment each night, destroying my belongings and leaving droppings behind. ***** from pest control came back and reported that maintenance did a poor job patching up the holes. The rats continued to enter my home until Monday, Oct 30th, when maintenance came back to fix the poor job the had been done prior. Due to a lack of immediate response and urgency to the situation, I had a total of 8 nights from 10/23 - 10/30 of damage/ and a hazard to my health. In addition, Id like to address that the next door neighbors (302) were evicted in August, as I noticed that lots of trash was left out on the hallway and on the balcony for several weeks. At this time, I noticed an increase in bugs in my apartment. I called to report the issue, but it took over a month for the apartment and the trash in the hall to be cleaned. After that was when I got the rat problem. I feel like this may have something to do with it. Pest control confirmed that the droppings are rat droppings. Rats **** disease and a health risk. I had to relocate for the week and this caused an inconvenience to me and a loss of income due to missing work. I now have to replace my sofa as well as a backpack and some clothing that had been damage. Im estimating about $700 + in damages. This could have been avoided if a more urgent response time was taken immediately when I first reported activity on 10/24.