Business ProfileforReliable Marble Care, LLC

My complaint is in regards to the disgarding of waste produced by Reliable Marble Care, LLC. '*****' came to my home on Monday, 12.05.22, approx 11:30am to inspect floors and give an estimate. She inspected floors with sandpaper in every room. She warned it may be possible that the crew not even take the job. Monday, 12.12.22 I confirmed that the job would be started 01.09.23. The company sent me an estimate, for $5400. I paid 50% deposit of $2700 on 12.13.22. I was told it would not be a complete moveout.Upon arriving a day late on 01.10.23, '****' called someone via video-chat and showed them the floors. Then '*****' called, stating that they were not going to be refinishing my floors, claiming the condition of the floors were worse than originally expected. I later spoke to the owner, ****. He explained to me that his company "is going to lose their a** on this job" and saying "they should have never taken the job". But he sent his crew back to begin working to keep his word. I had to move out completely. Displacing me for more than one night, and my animals, immediately. Day1 Tthey used my kitchen sink to dispose of some white "milky" type material. I filled the sink with items to discourage use. Day2 I told **** there were no useable sinks. The items had been removed, and again used to dispose a white substance. Day3 I turned off the water under the sink and told **** my drain lines were compromised, to not use the sink. I saw the white substance on my window, plants moved, and my hose outside. On 01.16.23 the job was considered complete by the company after '*****' came to the home and inspected the work. 01.25.23 my drain lines completely backed up on the kitchen-side of the home, forcing waste to flood my bathroom. When a plumber came to remove the clog, they discover a "thinset type" or plaster-like material in my main sewer cleanout drain. This is waste produced by the flooring company. No other contractors have done any work on my home.