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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
11/20/23 contracted for a new garage door complete install with new garage door opener, they stated items in stock and can start immediately on receipt of building permit, made s 10% deposit of $300. Estimate ********* Project ********* Estimate Date 11/20/2023 30 days and 11 phone calls later only received 1 call from *** after 7 days stating they had no vendor, this was not told us when the contract was signed *** further did not indicate it on any paperwork or the 3 day cancellation form. Lastly, on inspection they knew the **** eould not open and made no attempt yo correct it and open the door yo allow access go the vehicle inside.Customer response
01/05/2024
Be advised Precision door has contacted us, honored the contract and completed satisfactory job completions. No further action as we are satisfied with their actions *** response. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.