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Find a Location

PSCU has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PSCU

      560 Carillon Pkwy Saint Petersburg, FL 33716-1294

    • PSCU

      PO Box 31216 Tampa, FL 33631-3216

    • PSCU

      PO Box 31112 Tampa, FL 33631-3112

    • PSCU

      580 Carillon Pkwy St. Petersburg, FL 33716-1294

    Business ProfileforPSCU

    Credit Cards and Plans
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers credit card processing and credit union and quality financial services for credit unions.

    Business Details

    This is a multi-location business.

    Find a Location

    PSCU has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • PSCU

        560 Carillon Pkwy Saint Petersburg, FL 33716-1294

      • PSCU

        PO Box 31216 Tampa, FL 33631-3216

      • PSCU

        PO Box 31112 Tampa, FL 33631-3112

      • PSCU

        580 Carillon Pkwy St. Petersburg, FL 33716-1294

      Location of This Business
      560 Carillon Pkwy, Saint Petersburg, FL 33716-1294
      BBB File Opened:
      7/23/1992
      Years in Business:
      35
      Business Started:
      10/1/1988
      Business Incorporated:
      4/2/1981
      Type of Entity:
      Corporation
      Alternate Business Name
      • Payment Systems for Credit Unions, Inc.
      • PSCU Service Centers, Inc.
      • PSCU Incorporated
      Business Management
      • Mr. Charles Fagan, President
      • Joel Kirkpatrick, Compliance Officer
      Contact Information

      Principal

      • Mr. Charles Fagan, President

      Customer Contact

      • Mrs. Stacey Caughey
      • Mr. Jacob Boehner, Attorney
      • Mr. Charles Fagan, President
      • Mrs. Danielle Bommel, Compliance Analyst
      • Mrs. Sarah Hodgens, Compliance Manager
      • Joel Kirkpatrick, Compliance Officer
      Additional Contact Information

      Fax Numbers

      • (727) 572-8503
        Primary Fax
      • (727) 571-4598
        Other Fax

      Phone Numbers

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Transactions on my **** credit card issued by Dayair credit union are not going through. They say it's due to issues PSCU is having. Doesn't matter whether I do it as debit entering my pin, or **********************. I have called the credit union multiple times. They say they do not see any declines on their end, and insist the problem is with PSCU. This has been going on for several days now and is unacceptable.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carly M

      1 star

      12/09/2023

      I hate this bank. I literally have mental trauma from what they did to me and the psychological games they played with my head. Took ***** of my money that I needed and never gave it back then Pretended they didnt see it on their end. Lied over and over. Made me call in countless times to verify every transaction and if I made it and used psychological techniques to try and make me look crazy. They are horrible and why should I pay my bill after all the abuse I took? Are you going to pay my medical bills now? Shortly after all that I started getting stalked in person,, so god only knows what kind of shady people they work with. I hope

      Local BBB

      BBB of West Florida

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