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            Business ProfileIdeal Protein

            Diet Plans

            Contact Information

            3135 SR 580 Ste 5

            Safety Harbor, FL 34695

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            Visit Website
            (819) 772-4447

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3135 SR 580 Ste 5, Safety Harbor, FL 34695
            BBB File Opened:
            1/6/2015
            Years in Business:
            15
            Business Started:
            7/9/2008
            Date of New Ownership:
            3/30/2017
            Business Incorporated:
            7/9/2008
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ideal Protein of America, Inc.
            • Laboratoire C.O.P
            Business Management
            • Ms. Melanie Stack, President
            Contact Information

            Principal

            • Ms. Melanie Stack, President

            Customer Contact

            • Ms. Melanie Stack, President
            • Mr. Jose Catao, CFO
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/21/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I was informed about a non medical company by the provider within a medical office offering a diet program. My wife spoke with a rep on the phone June 16th and set up a meeting to gather info. During that call t was explained that the meals were included in program. I met with an Ideal Protein rep on June 23, 2021 to learn about the program. I was not informed that at that meeting purchases were nonrefundable. I left still uncertain how program worked but based on the bag of items, 1 box of chili, 1 box of oatmeal that wasn't enough food for a weeks worth of meals. My wife called the rep several times left detailed messages to cancel. She finally reached Marsha 6/29/21 told her this program was not a good fit for me and requested a refund, return of unopened products. Per that conversation, the rep refused claiming the products are not refundable. I reviewed all of my notes and paperwork and receipt and nowhere does it say that this is nonrefundable.
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            Local BBB

            BBB of West Florida

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