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Business Profile

Moving Brokers

United Express Moving and Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Brokers.

Reviews

Customer Review Ratings

4.12

Average of 139 Customer Reviews

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Review Details

  • Shonda G

    Date: 05/30/2025

    If I could leave a 0 star I would, I sent picture they took the job and then outsourced the move to another company, when they got there they wanted another 4000 dollars, do not use them I would spread the word this company scams you out of alot of money...........notify everyone you know they will take your money even the people that came to move me stated that they take peoples money all the time.........They have you fill out contract and then it disappears, I will continue to write reviews and post on social media if they do not respond and refund the money that they took from me...Do not send anything through zelllllllleeeeeee...

  • Leonel L

    Date: 04/14/2025

    There are several problems with the company: 1. The volume they charge exceeds by over 15% the actual volume of the load, 2. I have not received my move now. We are over a week after we agreed. They will answer within the contract, which is probably my fault for not reading the small ********** yourself a lot of trouble.

  • Jeannette G

    Date: 04/12/2025



    Really Scary Nightmare Company...Unethical, Unresponsive, Untruthful. Asked for a quote and they really pressure you to sign right away. **** was so kind and gave me his contact info. After I signed online, they never return a copy of the agreement. I had to as for it SIX Times over 2 days before they would send me a copy. Then they sent over an Urgent message, again requiring I immediately sign a doc without being able to read it or ask questions. My name was misspelled so I asked them to correct it. ******* got really angry I would not sign since I had no copy of the first doc and they refused to send it. Very scary way and now the salesman who gave me his direct contact info is nowhere to be found. Help!

  • Lynne K

    Date: 03/06/2025

    The United Express representatives and customer service department were awesome. They were clear with expectations and provided excellent service. They made the process effortless. I wasn't able to make the move happen so there was nothing I can say about that, but every person I spoke with at United Express was pleasant and understanding.

  • Steven S

    Date: 02/17/2025

    This company lies: **** ******** tried to convince me that all their employees are fully vetted and receive extensive training but when they showed up everyone that was a laborer cant speak any English. They were told that they needed a lift gates becausebtool boxes are heavy. They show up with no liftgate so they left without completing the job. I would not recommend. (See reviews and other sites for their reviews

  • MARILYN L

    Date: 02/14/2025



    THEY ARE THE WORST MOVING BROKERS. CHARGED ME DOUBLE FOR THE AMOUNT THAT WAS QUOTED. THEY HAD A & S PACKERS & MOVERS LLC MOVE THE FURNITURE. CHARGED ME DOUBLE AND COMPLAINED ALL THE TIME.

  • Rick R

    Date: 01/12/2025



    WARNING!! DON'T USE UNITED EXPRESS!!! They are a broker and hook you up with incompetent movers like Exclusive Movers LLC. They destroyed my sidewalk and many items in the move which cost another $2500 to repair. They offered $75 for all of the damage they caused. SAVE YOUR MONEY, GO WITH SOMEONE REPUTABLE...

  • Lewis A

    Date: 12/06/2024

    This was the most professional group of movers we've ever hired. They were kind, quick, and efficient. They took pride in their work and handled our belongings carefully. They also worked well together as a team. We would definitely use them again.

  • William M

    Date: 12/04/2024

    My move date changed twice, and the company was so understanding. They rescheduled without any hassle and kept me updated on the new time. When the day finally came, they showed up right on time. The movers were patient and understanding of my situation, which made me feel less stressed.

  • Mark V

    Date: 12/03/2024

    Smoothest move Ive ever had! They made sure my sofa didnt scuff the walls when maneuvering through the tight stairwell.

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