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            Business ProfileSun West Recovery Inc

            Repossession Services

            Contact Information

            28053 Mitchell Ave

            Punta Gorda, FL 33982-1766

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            (941) 637-0157

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            28053 Mitchell Ave, Punta Gorda, FL 33982-1766
            BBB File Opened:
            1/25/2016
            Business Management
            • Ms. Barbara Scheele, Vice President
            • Mr. Stephen Kaplan, President
            Contact Information

            Principal

            • Ms. Barbara Scheele, Vice President

            Customer Contact

            • Ms. Barbara Scheele, Vice President
            • Mr. Stephen Kaplan, President
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/12/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            This company repo my car on 12/01/22 in between 12:30am and 2am and listed in paperwork that they did it on 11/30/22 at 11:30pm to charge an additional day. I clocked out of work at 11:45pm and drove home so there is no way they repo the car at 11:30pm. Second they do not answer the phone in order to pick up my car. I shouldnt have to pay $35 each day because they dont answer the phone. Simply ridiculous.
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            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Yetzi H

            01/25/2024

            My car was repo, the owner was so rude at all times.. charging me money to get my car out!.. when I told her that I wasn't paying her anything because I didn't have any contract with them, she hang up on me, saying that I could call back when I stop yelling at her.. which I wasn't. I called a few times after that and she decided not to answer. I called the dealer and they told me that they already got paid by them and not to pay them a dime. I wrote the dealer letting them know how bad this ppl treat their customers and to avoid using this company.. My car didn't had any gas.. all my personal belongings were in a small shopping bag, they *******************.. so unprofessional it was unbelievable. To be competitive in business empathy is essential! especially in this type of business. Stay away from this business!!!!!
            Read 2 More Customer Reviews

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            BBB of West Florida

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