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Find a Location

Dixie Belle Paint Company LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDixie Belle Paint Company LLC

    Paint
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.89/5stars

    Average of 149 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dixie Belle Paint Company provides a line of chalk mineral paint, Silk All-In-One Mineral Paint as well as Terra Clay Artisan Paint. We also have a line called Belles & Whistles which includes Furniture Transfers, Decoupage, brushes & more.

    Products & Services

    We wholesale and retail chalk paint, mineral paint, stencils, silkscreen stencils, transfers, brushes, decoupage rice paper and so much more.

    Business Details

    Location of This Business
    8019 Ridge Rd, Port Richey, FL 34668-7039
    BBB File Opened:
    1/3/2019
    Years in Business:
    10
    Business Started:
    12/4/2013
    Business Incorporated:
    12/4/2013
    Accredited Since:
    7/16/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Ms. Suzanne Fulford, Owner/Manager
    Contact Information

    Principal

    • Ms. Suzanne Fulford, Owner/Manager

    Customer Contact

    • Ms. Suzanne Fulford, Owner/Manager
    • Ms. Teri Ronk, Chief Marketing Officer

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought 2 jars of dixie belle paint to for a *************** While painting it kept drying on my brush & transfered to my chair. I had to constantly wipe away the dry paint particles. I bought a spray bottle to spray my brush every few strokes, but is still dried too fast leaving an uneven clumpy finish.After it cured it just looked sloppy. The only way to save this was doing a 2 color distress. I lightly sanded & applied a different color for the top layer. I had the same problems as applying the base coat. I used a damp brush & made sure it was wet enough by spraying it before every brush stroke. It was better but still didn't solve the problem entirely. I decided to distress what I had & make the best of the situation. It looks sloppy. I ran out of paint because of how many times I had to redo & fix my chairs so I couldn't paint my table. This ended up costing me way more time & money than if I'd went to another paint brand.It's disheartening because Dixie Belle has such pretty colors which is why I wanted to try them out. The paint dries too fast, it's the biggest problem with the paint overall. It's really frustrating how much ************* was wasted. I had to spend more money using a different paint to finish my table. I reached out to ***************************** told me "to lightly sand & remove the dried up paint & then apply another coat of paint. They recommend doing small sections".I did everything they recommended prior to reaching out to them. I was disappointed to see their response as I was hoping they would help me come to a resolution to this issue. Their customer service is horrible! This ******************** is very expensive & so are all their brushes. I spent close to $200 to paint 4 chairs that didn't even turn out the way they were supposed to. It shouldn't be this hard to use chalk paint. I have used chalk paint multiple times from other companies before & never had this issue. Please take my advice and do not buy this paint.
    Read More

    Customer Reviews

    149 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna D

    5 stars

    11/14/2023

    Dixie Belle has the best paint. I love the variety. Ive used their chalk, ************************** lines, as well as the patina & metallic lines. They are all easy to use and have great coverage. They sell all the accessories you could ever need too. Their brushes for example are the best Ive ever used. You cant go wrong with any of their ************** their customer service is outstanding.

    Local BBB

    BBB of West Florida

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