Business ProfileforQuality Control Air, Inc.

Air Conditioning Contractor

Additional business information

Additional Info:

Jonathan Chaviano, President of Quality Control Air, Inc., is also the Co-President of Quality Control Air of SWFL, Inc. and President of Quality Control Air of Sarasota, Inc.

Separate BBB Business Reviews are available at:

https://www.bbb.org/us/fl/fort-myers/profile/air-conditioning-contractor/quality-control-air-of-swfl-inc-0653-90222801

https://www.bbb.org/us/fl/sarasota/profile/air-conditioning-contractor/quality-control-air-of-sarasota-inc-0653-90361114

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Overview

This company offers sales, installation, service, and repair of air conditioning and heating systems.

Business Details

Location of This Business

4240 James St Unit 1, Port Charlotte, FL 33980-8482

BBB File Opened:

8/3/2007

Years in Business:

Business Started:

2/20/2007

Business Incorporated:

2/20/2007

Accredited Since:

11/15/2019

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of CAC1815459 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

These agencies may include:

Florida Department of Business & Professional Regulation

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

BBB records show a license number of CAC1815459 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

These agencies may include:

Charlotte County Construction License Board

18400 Murdock Cir

Port Charlotte FL 33948

(941) 743-1201

https://secureapps.charlottecountyfl.gov/CitizenAccess/

BBB records show a license number of CTACB-CAC1815459 for this business, issued by Sarasota County Construction License Board

These agencies may include:

Sarasota County Construction License Board

1001 Sarasota Center Blvd

Sarasota FL 34240

(941) 861-5214

https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

Type of Entity:

Corporation

Contact Information

Principal

Mr. Jonathan Chaviano, President

Customer Contact

Mr. Michael DeJesus, General Manager
Mr. Jonathan Chaviano, President

Additional Contact Information

Fax Numbers

(941) 766-9323
Primary Fax

Industry Tip

BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

Customer Complaints

3 Customer Complaints

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Most Recent Customer Complaint

05/31/2023

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

On May 11, my air conditioner stopped working. Around 9:00 pm, I called Quality Control and told the answering service that my thermostat was reading 85 degrees. She said she would contact the on-call technician. No one called me back. At approximately 5:30 am, I called again and got the same operator. She said they had trouble reaching the on-call tech, but he did get the message. He called and was unable to diagnose over the phone. Around 10:00 am, he arrived and said the line was probably clogged. This surprised me because I get it serviced (I assume they suction the line) twice a year, and I put white vinegar and water through it on the 1st of every month. The shop vac suctioned the line on the second attempt. He said I was lucky that it was going to be cheap. I was shocked when he said it would be $350. I said if he told me beforehand that it would cost $350, I would have told him not to do it. I asked what was the benefit of having a contract? He said that I didnt have to pay $150 for a service call. Am I to believe that unclogging a line would cost $500?! He also said I was lucky he didnt try to sell me something. Yes, they do that often. I am a 79 year old woman. I feel I was an easy ***** I called to speak to the owner, ********, but he was unavailable. I waited a week and then I sent an email to the address Gaye gave me, demanding a refund, but again I have not heard back.

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Customer Reviews

7 Customer Reviews

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Most Recent Customer Review

Richard K

02/07/2024

Terrible company. I had a dual thermostat in an addtion to the house. It did not have it's own HVAC zone. They told me (in writing) the only thing the thermostate did was to turn on the fan when the house system was running. This was insufficient so I asked them to install something which would allow the fan to run and circulate the air until the set point of the thermostate was meet. They did this and it worked for the cooling. However, at one point, during the summer, the thermostate was set for auto which allowed both the A/C and heat system to turn on the fan as called for. No problem if that's all it did. However, what happened was when swithing to heat mode it didn't just turn on the fan as the said, but also tunned on the heat itself. This had the two systems fighing each other and resulted in electic bills for thousands of dollars. They even tried to diagnoise the problem and couldn't figure it out. When another company did Quality Air refused resposiblity and would not cover any of the high costs they caused. TALK ABOUT UNETHICAL!

Read 6 More Customer Reviews

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Quality Control Air, Inc.

Business ProfileforQuality Control Air, Inc.

Additional business information

Contact Information

Customer Reviews

Customer Complaints

BBB Rating & Accreditation

Related Categories

Overview

Business Details

Industry Tip

Customer Complaints

Most Recent Customer Complaint

Customer Reviews

Most Recent Customer Review

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Additional business information

At-a-glance

Contact Information

Customer Reviews

Customer Complaints

BBB Rating & Accreditation

Related Categories

Overview

Business Details

Industry Tip

Customer Complaints

Most Recent Customer Complaint

Customer Reviews

Most Recent Customer Review

Local BBB

BBB Reports On