Business ProfileforHaulin' Assets Moving & Storage

We booked Haulin Assets to do a move for us and while beforehand everything seemed fine, we ended up losing a sentimental item (Engagement and Wedding Ring) during the move. Under normal circumstances we would have assumed we misplaced the item and that is on us, but since we found the holding box to the rings with the rings missing we clearly knew something was wrong. We contacted Austin who checked with his team and then proceeded to tell us that while he wants to help us, there is nothing he can do since he has no proof that someone took the item even thought the missing ring and the box still being here clearly brings some suspicion. After repeatedly trying to get something done, Austin finally put in a claim for an investigation with their insurance company. They interviewed me once, and then I never heard anything again. I have contacted the ***************** multiple times to check in and have received nothing back. It has been months and still nothing. We are seeking a resolution to this as the insurance company has not paid out anything for the missing items and Hauling Assets has not attempted to reach out to give us updates, or show they have done any work with trying to figure out what happened on their end. There is a police report filed with my county as well against Hauling Assets for the missing item.