ComplaintsforRegency Pool & Spa of Florida, Inc.
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Complaint Details
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Initial Complaint
06/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello,I'd like to first mention the information listed about this company is incorrect. Below is the correct information.Ph:************ ************ Fax: ************ ********************************************************************** http://regencypool.com *******************, project manage/partner ************************************** ************ ***********************************, sales manager/ partner ******************************* ************ we hired this company to build our pool. initially it was supposed to take maximum 6 months, however due to a lot of miss-management it took over a year. After the pool was finally done, they were supposed to get ** the final inspection in one week and ******************. They insisted to get paid in full plus deposit $2,500 for automation. Once we paid them in full as well the deposit, They stopped returning our calls and messages. It's been almost three months and they are not answering our call nor are they trying to finish the project.I'd like to get a refund on the automation deposit as I don't trust they are able to execute it. And they must finish the project by scheduling the final inspection with the ****************. I appreciate your help in this matter.Regards,Blossom *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.