ComplaintsforAmerihope Alliance Legal Services LLC
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Complaint Details
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Initial Complaint
07/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I attained this company because they said their specialty is H.O.A cases. I explained the case facts in detail and they were sweet as pie. I paid over 660 dollars fee then 350 a month since April 2021 and pulled the case from them July 2021. They received over 2000 plus dollars which I might add could of gone to h.o.a.. I inherited my parents condo in 2020 after they passed ***** The h.o.a. office shut down during 2020 so I had reached out to the president that lived at the condo to make pmnt to her when she was available. I had emails,pay history yet they only said all that mattered was payments made (which I found out is NOT TRUE) when I questioned what and why I was still receiving foreclosure docs they became rude n said don't sorry about it and WHERES OUR PAYMENT OR IM CLOSING THE FILE. NOT I'm reaching out to h.o.s.lawyer nothing was done. They wrote two letters n when I asked for call back the secretary was rude and said she was on vacation I have all info before n afterBusiness response
08/04/2021
Business Response /* (1000, 5, 2021/07/22) */ Client retained our law firm because she was delinquent on her HOA. During our initial conversation she stated that she had receipts proving payment of her HOA fees. During our communication with her HOA she was unable to provide receipts proving that the fees were paid. At that point, she stop paying our agreement fee and canceled services. When client canceled she had and outstanding balance of $375 , for services render. As a courtesy the attorney waived our balance of $375.00
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.