8 Customer Reviews
Review from Russell N
1 star04/28/2023
Very unusual/hateful response. Received an email regarding Order update / Cancelled, Refunded. The individual actually resorted to name calling. Claiming I gave them a bad review; which I did not do. Had no reason to, til now! Told me to go elsewhere?!?! Very bizarre! I've since found numerous bad reviews about these people. Stay away!Review from Mike K
1 star11/05/2022
Plants were delivered by UPS and box was crushed damaging 3 out of 4. I sent emails with pics to them as well as UPS since I believed they should be held accountable, not AP! No response after 26+ hours! Called and spoke to Mark who indicated he was busy and could not search for yesterday’s emails since they “get thousands of them each day”! He found one I sent today and stated that he “could not see any damage”, although it was a pic of the UPS box! He stated that someone would get back to me Monday or Tuesday of next week and then abruptly hung up the phone. NOTE: the condition of one of the plants sent was unsatisfactory with many stems rotting at the roots! Would not recommend dealing with this company! Mark phoned me after 9pm and demanded to know why I gave a bad review! I decided to treat him in the same manner as he did with him and disconnected the call! Then… Mark’s reply to my review… “YOU’RE A ****** SNOWFLAKE !” CLASSLESS!Review from John H
1 star10/06/2022
This place sells invasive non native plants as identified by ** ***********. Ruellia britonnia is banned, but this place sells it.Review from Dave C
1 star01/25/2022
I knew I was making a mistake when I decided to buy plants from an out-of-state shop. They sent me some **** plants. Of course they don't include plant weights even though they say every bunch of stems is wrapped with one. And then when I called for advice about the **** plants, a guy who doesn't even know the names of the plants answers the phone. He refused to transfer me to someone knowledgeable, and instead, started calling me names and hung up on me.
I think my bank will help, but these guys certainly didn't. Well, they did help themselves to a few hundred bucks of my money.Review from Jim D
5 stars11/12/2021
This is an EXCELLENT on-line aquarium live plant store. THE BEST...and I've dealt with many. SOP HERE!!Review from Brian J
5 stars11/08/2021
Ordered an Amazon sword mother plant ... EXCELLENT !!! Huge plant , Beautiful condition and several baby plants ... in addition they through in a couple other large swords as well !!! Over the top !!! Will look here again for plants without hesitation !!! Stellar service ðŸ‘ðŸ¼ðŸ˜Review from Robert D
5 stars11/01/2021
Very quick and top quality.Will order again in the future.Review from KM3
5 stars09/28/2021
STILL The Best Of The Best For 'Aquarium Plants' !!! Fast 'Shipping' & Great 'Prices' !!! Keep Up The Great Work !!! Thank You !!! Cheers :o)
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