ComplaintsforSunbird Of Panama City Beach Rental
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We checked in to Sunbird Condominiums #512E on 7/8/23. We discovered dirty cleaning rags on the kitchen counter, dirty/damaged floors and dirty dishes in the cupboards. We had to go buy Clorox Cleaning Wipes to clean all surfaces-including the kitchen sink. Everything was dusty and disgusting looking. There was mold on the shower curtain and walls. I even asked for extra trash bags and the owner made several excuses om why he couldn't get them to us. The listing says there's a Cleaning Fee if $125. I don't think it's fair to be charged that when we had to clean it ourselves! I have pictures for proof. I've contacted the owner and he won't respond. I want some kind of refund due to this! The listing is right either. I have screenshots of my conversation with the owner as well. It won't allow me to upload photos.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.