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Complaint Details
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Initial Complaint
09/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On December 2023, my father *********************** who is now Deceased signed into a contract with Springer Roofing to install a flat roof and replace rotting plywood throughout the roof. The roof was finished on 12/20/20 and the final payment was made to Springer Roofing in the amount of $13,782.00 on 1/13/21. On August 2023, we noticed mold and water stains in the ceiling in a bedroom exactly in the part of the residence where a new flat roof was installed. We called Springer Roofing and the President of Springer Roofing-****** ******************** came out to our residence to look at the water stains and stated that if there is a roof leak, he will repair the roof at no charge. On August 25, 2023 we had the mold removed from the premises and Mr. ******************** stated to us that we would like to come back to the house to examine the inside of the roof before new drywall is installed. Also, Mr. ******************** advised us that he will repair some damaged tiles and look into getting us some new tiles to match our existing tiles we currently have and we would pay him for those repairs. I have been trying to contact Springer Roofing on many occasions and leaving messages after messages and setting up appointments for Mr. ******************** to repair the damaged roof but I have been left high and dry with no calls back and appointments not followed through.
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Contact Information
Palmetto Bay, FL 33176-5918
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.