Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Thomas Roofing & Repair has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Thomas Roofing & Repair

              924 W Colonial Dr Orlando, FL 32804-7314

              BBB Accredited Business

            • Thomas Roofing & Repair

              1300 S Semoran Blvd Orlando, FL 32807

              BBB Accredited Business

            Business ProfileThomas Roofing & Repair

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            Contact Information

            924 W Colonial Dr

            Orlando, FL 32804-7314

            Get Directions
            Visit Website
            Email this Business
            (407) 408-0577

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/19/2019

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Thomas Roofing & Repair is full service roofing company that serves the Central Florida area. Our company is licensed, insured and fully screened service provider. We average a 5-star rating across mulitple platforms.

            Products & Services

            Here at Thomas Roofing we specialize in all roofing services, including roof replacements, roof installations and all roof repairs. We specialize in shingle, tile, and flat roof systems. Residential and commercial.

            Business Details

            This is a multi-location business.

            Find a Location

            Thomas Roofing & Repair has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Thomas Roofing & Repair

                924 W Colonial Dr Orlando, FL 32804-7314

                BBB Accredited Business

              • Thomas Roofing & Repair

                1300 S Semoran Blvd Orlando, FL 32807

                BBB Accredited Business
              Location of This Business
              924 W Colonial Dr, Orlando, FL 32804-7314
              Email this Business
              BBB File Opened:
              5/11/2018
              Years in Business:
              6
              Business Started:
              4/16/2018
              Business Started Locally:
              4/16/2018
              Business Incorporated:
              4/16/2018
              Accredited Since:
              3/19/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              14
              Alternate Business Name
              • Thomas Roofing & Repair Inc
              Hours of Operation

              Primary

              M:
              8:00 AM - 6:00 PM
              T:
              8:00 AM - 6:00 PM
              W:
              8:00 AM - 6:00 PM
              Th:
              8:00 AM - 6:00 PM
              F:
              8:00 AM - 6:00 PM
              Sa:
              8:00 AM - 6:00 PM
              Business Management
              • Matthew Thomas, Managing Member
              Contact Information

              Principal

              • Matthew Thomas, Managing Member

              Customer Contact

              • Matthew Thomas, Managing Member
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Thomas Roofing replaced ******* along with the entire community per the *** around 8/2021. I have been experiencing roof leaks ever since. They have come wait for a hard rain to figure out if the roof is still leaking. I recently started calling again to notify them that the roof is still leaking and no one has returned my call. I've left several messages. They are ignoring my calls. This also happened last year where they began ignoring my calls. I had to call from different phone numbers to get ***************************** to respond to my calls. All I want is for them to fix the roof and since it does not appear that they know how, they should file a claim with their liability insurance and have them come out to assess and repair the damage. Thanks
              Read More
              Read 3 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kimberly H

              04/09/2024

              Thomas Roofing did an excellent job with our roof! The customer service was great and they finished the roof really quickly. They did a great job communicating with ** throughout the whole process and they did all of the communicating with our insurance company. They also did a great job picking up nails in our yard afterwards, which is a definitely bonus if you have kids and pets.
              Read 5 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.