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          Find a Location

          Mears Transportation Group has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mears Transportation Group

              324 W Gore St Orlando, FL 32806-1037

            • Mears Transportation Group

              3840 Vineland Rd # 200 Orlando, FL 32811-6464

            Business ProfileMears Transportation Group

            Airport Transportation
            Multi Location Business

            Contact Information

            324 W Gore St

            Orlando, FL 32806-1037

            Get Directions
            Visit Website
            (407) 422-4561

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 85

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Ground passenger transportation services (includes airport transfers, motor coaches, luxury vehicles and limousines and a large taxi cab fleet). They also offer destination management and event planning services.

            Business Details

            This is a multi-location business.

            Find a Location

            Mears Transportation Group has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mears Transportation Group

                324 W Gore St Orlando, FL 32806-1037

              • Mears Transportation Group

                3840 Vineland Rd # 200 Orlando, FL 32811-6464

              Location of This Business
              324 W Gore St, Orlando, FL 32806-1037
              BBB File Opened:
              12/1/1984
              Years in Business:
              85
              Business Started:
              1/1/1939
              Alternate Business Name
              • Yellow Cab Winter Park
              • City/Yellow Cab Company of Orlando, Inc.
              • Mears Motor Coaches
              • Mears Concierge Services
              • Mears Destination Services, Inc.
              • Mears Motor Shuttle
              • Hello Florida! Inc
              • Checker Cab Osceola
              • Mears Luxury Limousines
              • Yellow Cab Co. Of Orlando
              • Mears Luxury Vehicles (Town Cars and Vans)
              • Checker Cab Co
              • City Cab of Orlando Inc
              • Mears Transportation
              Contact Information

              Principal

              • Paul S. Mears, Chairperson

              Customer Contact

              • Timothy L. Baker, CFO
              • Paul S. Mears, Chairperson
              • Charles E. Carns, CEO
              • Dan Ford, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (407) 422-6923
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              We pre-paid to reserve private transportation from hotel to airport, and were given a pick up time. I received the text from Mears on the morning they were scheduled to pick us up stating that the driver was on the way - but the driver never showed. After waiting 20 minutes after the time they gave me for scheduled pick up, I telephoned Mears. When I told the representative that the driver had not shown, she had no explanation as to why, or any information as to how close he was. I asked to talk to management, and she promptly hung up on me. We then had to scramble to find and pay for alternate transportation to the airport and nearly missed our flight! I have reached out several times to Mears for a refund, and continue to receive automated responses which state they are busy at this time. I did get one email stating this would have to be escalated to management, but have not heard back since.
              Read More
              Read 15 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Francesca A

              04/10/2024

              BEWARE of this company, City Cab of Orlando! I reported to **** of America alleged fraud. I never took this taxi and they charged me $53.88! This had to be the taxi cab driver I used the day before from CMT Orlando taxi that possibly scanned my credit card! I left the Orlando airport to go to my Orlando hotel. That was a valid ride, however, the next day, CMT taxi charges me when I NEVER was in their taxi and have proof of my whereabouts all that day! With receipts from Uber and Lyft!I advise using only Uber and Lyft**** of America will refund my money, but from now on, I will NEVER trust another taxi cab company!!!

              Mears Transportation Group Response

              04/11/2024

              Dear *********,We apologize for the possible erroneous Charges. CMT Orlando is the credit card processing company we use for all of our taxis. Did the taxi contractor swipe your credit multiple times or did you experience a "timeout" with the credit card processing device? If you contact our ********************* at ************, they will be able to assist you. Thank you!
              Read 9 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

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