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Find a Location

Autohaus of Naples has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutohaus of Naples

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Autohaus of Naples is a European and Luxury automotive dealership. We also have a full auto service center to keep your vehicle operating at the highest performance levels.

    Business Details

    Location of This Business
    493 Airport Pulling Rd N, Naples, FL 34104-3509
    BBB File Opened:
    3/15/2016
    Years in Business:
    10
    Business Started:
    3/26/2014
    Date of New Ownership:
    3/5/2021
    Business Incorporated:
    3/26/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV107035 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of VI-1136494-1 for this business, issued by Florida Dept of Highway Safety/Motor Vehicles

    These agencies may include:

    Florida Dept of Highway Safety/Motor Vehicles

    2814 E Hillsborough Ave

    Tampa FL 33610

    (813) 740-4288

    https://www.hsmv.state.fl.us.

    Type of Entity:
    Corporation
    Alternate Business Name
    • DTRH Group, Inc.
    Business Management
    • Mr. David Rinker, President
    • Mr. Christopher Strahle, Vice President
    Contact Information

    Principal

    • Mr. David Rinker, President

    Customer Contact

    • Mr. Christopher Strahle, Vice President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    The transaction date was 2/16/2022 for the amount of $36,500 for a 2006 Bentley Flying Spur vehicle and was a vehicle I purchased out of state sight unseen. The dealership promised a car in good interior and exterior condition with all electronics working. The car is a foreign car and has K/M instead of MPH on the speedometer but was told the cluster gauge in the dash has MPH so I wouldn't have to worry. That gauge never worked and told the speed which was egregiously misrepresented. When I got the car there was a crack in the drivers side door in the wood paneling that was never mentioned that seems pretty darn important. The drivers side mirror motor came not functioning. I brought it up to the dealership and they told me in no certain terms that it was my fault that I bought the car sight unseen and for trusting them throughout the process. I would just like for them to pick up the car and take it back and me to get my money back. The dealership has made it crystal clear they don't want anything to do with helping me. I just want to get restitution for this ridiculous description they offered me.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    james m

    1 star

    06/07/2023

    I recently purchased a Corvette from Autohaus of Naples and the experience left a VERY BAD taste in my mouth. It's been five (5) weeks and I'm still getting the run around from them about my registration. My partner and I were very excited about buying a car from them given their great reviews, (which we found out was fake). We've been calling weekly and we keep getting the run around. They charged us for the service but never provide it. We still don't have our registration!! Also, before leaving with the car, we noticed the gas tank was empty. We had to beg for them to put gas in the car so we can get home. The car also had minor issues that could have easily been fix by the dealership. The whole experience was very poor

    Local BBB

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