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Find a Location

Island Roofing and Restoration, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIsland Roofing and Restoration, LLC

    Roofing Contractors

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5570 Enterprise Pkwy, Fort Myers, FL 33905-5022
    BBB File Opened:
    1/22/2018
    Business Started:
    6/1/2006
    Business Started Locally:
    11/6/2017
    Business Incorporated:
    11/6/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CCC1327412 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CGC1512249 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of 201800000144 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    BBB records show a license number of 20180000145 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Island Roofing
    Business Management
    • Mr. Jason S. Martin, Managing Member
    • Mr. Joshua Martin, Managing Member
    Contact Information

    Principal

    • Mr. Jason S. Martin, Managing Member

    Customer Contact

    • Mr. Jason S. Martin, Managing Member
    • Mr. Joshua Martin, Managing Member
    • T.J. Boone, Director of Marketing & Communications
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contracted Island Roofing to re-roofing my house, one week after the Island roofing had completed the job, the window contractor replaced all windows, he needed to walk on the roof, by doing so some tiles were broken, all on the same location. I called Island Roofing; the tiles were replaced, and the window contractor agreed to pay half of price. On the following months I noticed wet on the Living room sofa, at first, I did not give much attention because I have severe injury on both knee and I use icy bag all the time, I thought it was leak or condensation from the icy bag. One day I noticed water on the sofa and on the floor, then I checked and found that the water came from the ceiling, at same location the repair was done to replace the tiles broken by the window contractor. I called island Roofing manager, Mr. ***** he did not answer, left message, he did not call back, I sent him an email, he did not replay. I called another manager, *********************************** she sent a person to check, this person came but did not check, he told he would back another day because that day had a light rain, he did not back, after a few weeks a called him, he told he is not waking with Island Roof anymore. A few weeks later two persons from the Island Roofing came and gave superficial look. On November 17,2022 ********************************** Sent an email stating, (UNFORTUNATELY YOU REPORTED THIS LEAK AFTER THE HURRICANE, AND THE WARRANTY IS VOID).It is easy to Blame the hurricane to void warranty and cover up bad workmanship. The leak is on the same place where the tiles broken by the window contractor ware replaced. Also, there was not really a hurricane in my community, no flood no wind damage. My property is 16 miles east from the shore and 32 miles from where hurricane landed. Also, about 90 degrees from the hurricane path. I would like to the roof be fixed without any charge.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger S

    1 star

    01/30/2024

    BEWARE BUSINESS IS CLOSING! I was buying a home and my realtor helped me get a roof repair estimate on 12/14/23 from this company. After closing, I tried to contact the salesman to schedule the repair only to be ghosted. Finally called the main office for him and was told he left the company. Tried to schedule the repairs and was told they would not do the work since they were going out of business. No reason was given why they are closing down. It turns out the estimate was a low ball estimate and I can't find any company do the same repairs even close to that price. It's going to cost me about a $1,000 more out of pocket thanks to these shady crooks. ***AVOID AT ALL COSTS***

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