Customer ReviewsforPrestige Ford Inc

NOT A GOOD START….I made a 9:30 appoint for this morning (19JUN23) on 13JUN23 at 3:52. I’ve been here waiting to check in since 9:01…they don’t even have an appt for me listed. Bad enough I have a brand new truck in for electrical service already (1,983 miles old). This is NOT helping. Two strikes for Prestige on the board. UPDATE: Strike three…I’m out! Because this was just a “evaluation” I asked the check in guy if I’d be out by 11, as I had scheduled appointments around this one. He said I would not…I’m sure because I was being worked in. This b**ch drove off. Called and had to leave a message for John ****. Side note: I apologize to the young Latino who got my wrath. Not your fault. Yet another update…John ****, Prestige Ford General Manager, called me last night…”so concerned” about my experience. Gave me an appt for 8am. We dropped the car off last night to be first in line. I just called (it is 3:12)…”due to the volume of vehicles” my truck has not even been looked at yet. AND YOU NEVER WILL LOOK AT IT…I am on my way to pick it up and social blast how bad #PrestigeFordofMtDora SUCKS!!!!

This was our first purchase at this dealership. It was the 2023 Mustang Mach E. Everything was handled in a courteous and professional manner. The sales manager James and salesman George, also finance manager Richard were fantastic to work with. I would definitely recommend Prestige Ford for your next purchase. If I could have give 10 stars I would have. Marcus

I have purchased several vehicles from Prestige Ford in Mt Dora Fl going as far back as 30 years ago. They are like family and always have the right vehicle when you're looking for that certain one. I have never regretted purchasing my vehicles from Prestige Ford. They are trustworthy and will do their best to get you the right interest rate if you should need financing. The sales people go above and beyond and so does the owners to make you feel at home. I will be purchasing any future vehicles with Prestige Ford.

We had a great experience buying our new car. The salesman was thorough in explaining the details of the vehicle and he was patient while we were making decisions

Prestige Ford is awesome! My Mach E was ordered and went through an 8 month wait. I was able to freely speak to John ****, general manager, Jonathan, sales manager, and Ricky, sales manager, without complaint for ongoing updates on the progress. They were so very kind and awesome!!!. When I picked up my car and financed, Wolf Jean, sales consultant, he helped us for 4 hours along with Mark ****, the best financial director. Everyone was very patient and answered all of our questions on finance and showing the car's operation. I have bought numerous cars over the years at other dealerships and in other cities and counties and this was by far the most wonderful experience. I will continue doing business here and highly recommend them! To note very recommendable: After leaving the lot, I called and texted Wolf several times on questions. All of my texts and calls were returned within 2-3 minutes. Unbelievable!! Wolf even went to the service department to get an answer for me on a question. And he said to call again if I needed anything! This young sales man is mature, responsible, and kind and respectful, down to earth and easy to deal with and honest! So impressed by him!!! I will always buy from Wolf. Equally impressed with Mark ****'s care and attention to detail!!! For that matter, Ricky and Jonathan and John **** all rocked, too!!!! I did not expect this level of superb customer experience, but I sure got it!!!! If I could give more than 5 stars I would. I will be a return customer for sure, with Wolf as my salesman.