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Find a Location

M&M Freight and Logistics, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • M&M Freight and Logistics, LLC

      1736 SE Port St Lucie Blvd Port Saint Lucie, FL 34952

      BBB Accredited Business
    • M&M Freight and Logistics, LLC

      15601 SW 137th Ave Apt 138 Miami, FL 33177-1216

      BBB Accredited Business

    Business ProfileforM&M Freight and Logistics, LLC

    Vehicle Transport
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.3/5stars

    Average of 74 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/26/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    M & M Freight And Logistics, LLC specialized in the logistics of transporting freight, vehicles, boats, RVs, trucks and heavy equipment within the continental USA, including Hawaii, Alaska, Puerto Rico and Guam.

    Business Details

    This is a multi-location business.

    Find a Location

    M&M Freight and Logistics, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • M&M Freight and Logistics, LLC

        1736 SE Port St Lucie Blvd Port Saint Lucie, FL 34952

        BBB Accredited Business
      • M&M Freight and Logistics, LLC

        15601 SW 137th Ave Apt 138 Miami, FL 33177-1216

        BBB Accredited Business
      Location of This Business
      1736 SE Port St Lucie Blvd, Port Saint Lucie, FL 34952
      BBB File Opened:
      5/1/2020
      Years in Business:
      4
      Business Started:
      5/10/2019
      Business Incorporated:
      4/2/2019
      Accredited Since:
      5/26/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      7:30 AM - 6:00 PM
      T:
      7:30 AM - 6:00 PM
      W:
      7:30 AM - 6:00 PM
      Th:
      7:30 AM - 6:00 PM
      F:
      7:30 AM - 6:00 PM
      Sa:
      8:30 AM - 1:30 PM
      Su:
      Closed
      Business Management
      • Ms. Martha Betancourt, Managing Member
      • Mr. Felipe Lopez, Managing Member
      Contact Information

      Principal

      • Ms. Martha Betancourt, Managing Member

      Customer Contact

      • Ms. Martha Betancourt, Managing Member
      Additional Contact Information

      Fax Numbers

      • (305) 680-0037
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 7/14/23 I paid M&M freight $595 to transport my SUV from IA to MO. I spent more money to go with the company with better reviews to make sure everything went smoothly. Unfortunately for me, the communication between the broker and towing company was terrible and as a result my car likely got damaged (still finding out). I was very clear when talking with the broker that this car has engine issues and needed to be wenched up onto a trailer and not turned over, I was willing to pay any wench fees. When the driver arrived he hops in it and turns it right over with no coolant in the core. I was unable to communicate with the driver in even the most basic forms due to a language barrier. I can now not turn the engine over at all, it likely overheated to the point of no return thanks to this company's lack of communication. In addition, the broker told me repeatedly that venmo was an acceptable way to pay the driver when he arrived, which apparently wasn't true, which added another headache to the situation. When communicating with the agent I've been working with he told me that "it's hard to keep everyone happy" and that he'd ask the driver why he decided to turn over the engine. He has since stopped responding and I have not found out anything about why the decision was made to try and turn it over.
      Read More

      Customer Reviews

      74 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ty D

      5 stars

      03/20/2024

      I am very appreciative with the customer service I have received from the team over at M&M Freight and Logistics and their auto transport service driver with SF Union (unknown name). Chris, the M&M agent provided a wealth of information for me to make an informed decision. He was honest, forthcoming on the process, transparent, and patient during my fact finding based on several negative reviews against most if not all of the auto transport companies out there attempting to get your business and money. In addition, several scammers as well looking to steal from you that I had seen during my search, so PLEASE BE AWARE. After a couple days of deciding, I chose M&M Freight and Logistics and I couldn’t be happier. Chris negotiated a decent price, found a driver, and scheduled my vehicle pickup for the next day. I was provided follow up communication by text and phone during the transport from Chris at M&M Freight and Logistics and the driver (unknown name) with SF Union. During the entire process with M&M Freight and Logistics, I felt the due diligence and professional vibe extended by M&M Freight and Logistics paid off with a great trustworthy company who provided me excellent, efficient, effective pickup and delivery during “my” experience. I felt reassured that my vehicle would arrive safely with no hidden fees or drama once the information and agreement was finalized. Chris at M&M Freight and Logistics, and SF Union (unknown name) did an amazing job and I am very grateful and appreciative for the customer service and support I received. I am glad M&M Freight and Logistics works with trustworthy drivers. If you are looking for a honest, no evil, no nonsense pricing, no pressure, efficient, professional, and safe service, I would highly recommend Chris from M&M to get you set up on your logistical needs. M&M Freight and Logistics did not disappoint and IMHO have honest business practices. I would definitely use again. Stay safe, blessed, and be well. Respectfully.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

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