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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
September 2017 $6950 Replace the roof The roof continues to leak, they have come 3 times to "repair" the roof 3 times and every time they just put a "bandaid" on it. I paid for a roof replacement and it was obviously not done properly. There is mold growing in my house due to leak. My warranty is going to run out and my roof is the same as it was before it was supposedly replaced. They need to replace it because it obviously was not done correctly. All they do is continue putting sealant on the bad job that was done. According to my paperwork they replaced the roof deck but they never brought any wood to replace the roof deck all they did was put tar and paper/shingles. I was at home during the entire repair. No inspector ever came to review the repair. Also nothing is being done about the mold and my ceiling which continues leaking inside my house. They are responsible for this since the roof is not supposed to be leaking after all the money I paid.Business response
06/29/2022
Mrs.*********************** called over a weekend and left a message on a recording at the office. As soon as we picked-up the call we called her and set-up an appointment to remedy her problem.
******************* roof was done with permit and inspections by the city she resides in.
Her roof has warranty, and we stand behind it 100%. All her issues will be fully resolved, so she can be at ease and move forward with other more important matters.
We greatly appreciate her cooperation,
Best regards,
***************************** - President
Florida Roofing, Inc
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Contact Information
7446 NW 8th St
Miami, FL 33126-2913
Business hours
Today,8:30 AM - 5:00 PM
MMonday | 8:30 AM - 5:00 PM |
---|---|
TTuesday | 8:30 AM - 5:00 PM |
WWednesday | 8:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.