27 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dakota T
1 star02/27/2024
Having the same issue as many others have described on here. Joined yesterday, paid for $10 trial for 7 days, get charged an additional $50 out of the blue. Contacted support and support claims the same c*** that they're replying to everyone elses reviews. They show one thing but hide the other till it creeps up on you and you're reporting them for fraud. To make matters worse, upon having my account deleted as I wanted nothing more to do with this company or its website, somehow they hacked my **** account and got ahold of my families credit card and tried making charges on said card. Don't know what other account has been affected yet, but will be filing a complaint soon.
Fling.com, LLC Response
03/05/2024
Hi Dakota,
Our apologies for the experience. You did reach out on the 26th and Support explained how the early upgrade bundle works. A payment receipt is always sent to the email on file so the customer is aware of any purchases. Your credit card was only charged the $9.95 and it has been refunded due to the inconvenience.
As far as the data deletion, we're not clear how that is connected to an AT&T hack or fraud on a different credit card. We take cyber security seriously and will encrypt your data to prevent misuse of that information. Please get in touch with our team so that we may get a better understanding of what is happening.
Best regards,
Customer RelationsReview from Alicia C
1 star02/20/2024
Total scam. Nothing but losers on here. Fat, overweight men with 3 inch penises trying to hookup with you. God, I sweat no good men on here. They don't listen to you and stalk you.Fling.com, LLC Response
02/28/2024
Hi ******,
We appreciate your feedback. Please get in touch with our Support team if you encountered an issue with another member and we'll review it to ensure the appropriate action can be taken. This helps us improve the site and better the experience for the community.
Best regards,
Customer RelationsReview from George S
1 star01/27/2024
They try repeatedly to charge your card 50 dollars a time once you try a sample membership. They tried to charge me $150 within 24 hoursFling.com, LLC Response
01/31/2024
Hi ******,
While reviewing your billing it looks like you opted in for a few cross-sale products. These subscriptions will recur unless canceled before the trial is over. Please note that members are emailed a receipt outlining trial pricing along with monthly recurring amount once a purchase has been completed.
We appreciate your feedback and apologize for the confusion our registration process *** have caused. Get in touch with our Support team if you have additional questions. We're happy to help.
Best regards,
Customer RelationsReview from Jack N
1 star12/05/2023
This site is a total scam. I joined to see what it was. Supposedly, just $4.95 to join. I did that, then I check my email the next day and I have a $49.95 charge. I never upgraded anything. So, I go an find where you can disable and delete your account. I do that, because they had me down for two $4.95 monthly auto pays and one $49.95 monthly auto pays. So, I go to my credit card account and there were several $4.95 charges already. Im call the fraud department of my credit card tomorrow and report them. Ill let you know how it goes.Fling.com, LLC Response
12/06/2023
Hi ****,
We appreciate your feedback and apologize for the confusion our registration process *** have caused. Based on feedback like yours, we are testing other payment plans like credit bundles that allow you to unlock features as you go vs recurring plans.
In your case, you opted for a trial membership that recurs at $49.95. The upgrade charge has been refunded and we've extended your membership access for the inconvenience. Get in touch with our Support team if you have additional questions. We're happy to help.
Best regards,
Customer RelationsReview from Robert B
1 star08/16/2023
I just got charged $27 for service I have no idea what Fling is. With so much fraud going online it frustrates me to have my account billed for something I am not aware of. How can I get a refund?Fling.com, LLC Response
08/25/2023
Hi ******,
Unfortunately we could not locate a charge with your name or email address. We've emailed you requesting a few more billing details in order to help find the charges.
Best regards,
Customer Relations
Review from Ryan B
1 star08/01/2023
I have experienced paying for a 10 dollar for like a few days to a week. It's the same fraudulent actions that they pulled on others here. Then I got a text saying my account is overdrawn due to charging 50 instead of the original 10 dollars that was ADVERTISED!!! ** called them up immediately after and really had to break it down to the incompetent people working there. I said you can't charge more than what the offer was originally for. I brought up the word FRAUD and her tone changed immediately. She said it would take 10 days to to get my money back. I then got fined by my bank since FLING overcharged me. There is reasons why 99% of the reviews are negative. I pray to GOD they go out of business.Fling.com, LLC Response
08/03/2023
Hi ****,
We've taken a look at your case and the $9.95 trial was purchased back on April 15, 2023. All our subscriptions are linked to monthly recurring memberships that you can cancel in Account Settings at any time or by contacting our Support team. Please note that members are notified about rebills before completing payment and an email receipt is sent with information about trial pricing along with monthly recurring amount once a purchase has been completed. Moreover, we did receive a call about the upgraded charge in April which the agent refunded at the time.
Additionally, we noticed that you returned to the site on July 16th and purchased another trial membership ($4.95) which was upgraded shortly after. I've gone ahead and refunded the upgraded charge for $49.95. You should see the credit reflected on your bank statement within **** business days. Please feel free to reach out if you have any questions, our team is happy to help.
Best regards,
Customer RelationsReview from Jim A
1 star05/26/2023
TOTAL **** - I was only on the site for 30 minutes, saw it wasn't for me and had my account deleted. They charged me an additional $50 for cancelling early. Had to go to their customer service to get my money back. They also had me signed up for two additional sites, but had not charged me yet. Customer Service was nice and cooperative. DO NOT USE THIS SITE!!!Review from Roger B
1 star03/09/2023
These people are criminals that just want your money and if you don't pay them and have a free account they take your pictures lock you out and keep your pictures and say you violated their terms of use. All ******** because they are jealous low life credit cards ********** and when you don't give them what they want your credit card they lock you out and deactivate your account saying you violated the copyrights LMFAO that's a joke. Pictures I took myself are copyrighted by who ?? me the one who took the pictures. Brilliant !!! The lack of competence this site has is appalling to say the very least and they contradict themselves every step of the way. A complete **** and a ****** that abuses they rights of it's users without a care in the worldFling.com, LLC Response
03/10/2023
Dear *****,
We are committed to maintaining an authentic environment and our system will take down content flagged as fake, copyrighted or taken from other sites. Specifically, we have found that you uploaded explicit media that was taken from other websites without the proper authorization or consent.
Our site is for like minded adults and we encourage members to engage with the community by uploading content to their profile without payment being required. That said, media uploaded must not breach our terms of service. Furthermore, our Review team issued several warnings to ensure you were aware this is not allowed. Despite our attempts to inform you this was prohibited, the behavior continued and resulted in account termination for violating our terms.
Sincerely,
Customer RelationsReview from Shalee G
1 star02/28/2023
Seriously deserves 0 starts! They are ********! TheyThey wait for your money to rack up money and when you go to take your payment they will find a way to suspend or keep the money you made off all premium media. 2021 I started started to LiveCam on fling, i became the top cam model on my first of second day, and maintained my rank everyday until my last. I live cammed morning -night 7 days a week because i loved it and my supporting community i had built so quickly. I racked up a little over 10k in a two week period, and fling wrongfully kept everything except roughly 16% of my total payout owed! I was saving up and working hard to come up with money for my dieing bf. They sent a check for something like $1600. They said it was for unwanted bodily fluids, which was a ridiculous lie. The moment i hit receive payout the site logged me out and i couldnt log back in. Hours later after back and forth with flings remote staff they finally sent a termination letter via email. It wasn't until being wrongfully terminated and ****** of my money earned, as well as time and energy spent! They will make it so hard for you to get answers or fight there accusations in hopes you just give up and dont fight them on their lie and fake accusations about account violations. I sadly did not go after them for my money, because after just spending a couple days going back-and-forth with them, I realized it would get me nowhere but more time wasted, money, lost due to not focusing my energy on working and earning money somewhere else. So I took the loss and spent my energy towards making more money instead of fighting for the lost wages. Do not work for fling, dont even spend your money with them, they are ******* thieve and they make you work hard for them so they can turn around and falsify violations in-order to keep your large payouts. + youre not allowed to cross advertise or connect with fans/supporters outside of fling, because of those rules i lost contact with everyone!Fling.com, LLC Response
03/01/2023
Hi ******,
I reviewed your payment and all your earnings were paid out back in 2021. As far as being banned from the site, this was a result of spamming OF and other content sites. Fling is a community for like-minded adults that want to socialize, chat, have a space to hang out, meet up and support creative content on the site. Our users do not want to be spammed with promotions/solicitations with links to your side-hustles or business. This is not allowed and the community is not here for that.
Furthermore, our Review team did reactivate your account when you appealed the ban. However, you continued to use our platform to spam users with promotions shortly after and the profile will not be reactivated.Best regards,
Customer Relations
Review from Ted D
1 star02/02/2023
It's A TOTAL SCAM THIS SITE IS GARBAGE. NOT REAL DON'T GO DON'T WASTE YOUR TIME AND THIS IS A PROFESSIONAL ATHLETE THAT'S NOT UGLY SAYING THIS. IT'S A TOTAL SCAM AND THEY'LL CHARGE YOUR CREDIT CARDS WITHOUT PERMISSION. I HAD A NON AUTHORIZED CHARGE 2 MINUTES AFTER I DID THE 2 DAY TRIAL FOR ****. PLEASE DON'T EVER THE PEOPLE RUNNING THIS SITE NEED TO BE IN PRISON THEIR FRAUDULENT CREDIT CARD CRIMINALS.
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