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Business Profile

Consumer Finance Companies

Benworth Capital Partners, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    How is Aeyanna ******, allowed to get away with this. Yall allowed a w2 nurse to get 20k when there was people who really needed the money and all she did was spend it on a sweet sixteen party and buy a some land with the money while getting paid time and a half at work.

    Business Response

    Date: 12/18/2024

    Mr. ********* We have received your request. We thoroughly investigate all claims of fraud and believe you should also contact the authorities if you believe there has been wrongdoing. Please provide an email so we can contact you in writing to further investigate. For privacy reasons, we cannot post delicate matters on public forums.

    Thank you.
    Benworth Capital
    Quality Review Team
    ****************************************************************************************************************

  • Initial Complaint

    Date:06/19/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I have numerous issues with this company (******** One). For starters the customer support will not answer my ticket no matter how many times I request for help. It got to the point where I didnt care about my problem anymore and just wanted my ticket closed. They didnt do it .At the time of this writing it has been 4 days since my request and from me begging them to close it ! Another issue is that I never received my payment . It states that the *** payment of 54 dollars has been completed but I never received it !?!?

    Business Response

    Date: 06/19/2024

    ************, we believe you have contacted us in error. We believe you need to get this issue resolved with a different company as we do not recognize your screenshots. We also do not have such chatbots enabled on our website. 

    We hope your situation is resolved with the correct Company. 

    Regards, 

    Benworth Capital Quality Review Team

  • Initial Complaint

    Date:09/07/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In 2021 I applied for a ppp loan Bentworth Capital accepted it i then apply for forgiveness loan and they keep saying i did not when I did. Now they keep sending emails that what i owe is going to the government and i can face prison time? What?

    Business Response

    Date: 01/12/2024

    ****************, We have attempted to communicate with you directly regarding your PPP loan and will continue to contact you until we resolve your inquiry. To protect your privacy, we do not post specific information on a public site.
    Benworth Capital
    Quality Review Team
    ****************************************************************

  • Initial Complaint

    Date:02/14/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has assisted an ongoing scammer with ppp loan funding and online it states the funding was forgiven, after all of the fraud. *********************** poses as a promoter arts , but hacks and stills identies for a living. She then puts them on a platform and gives access for pay to people! She has stolen my identity, gallery full of personal info like my drivers license, She has shoved email addresses that she hacked into every account used in my everyday life from payroll to medical! She has tapped tracked and hacked all devices with the assistance of ppp funding! She does not work and never had permission to make anyone her client! I have proof of everything! She manages my phone through identity theft and pretending shes an organization! She uses software certificates and okta identity services to keep track of me! She is using ***** software services and slavery tactics! Stalking is a crime! Her loan information needs to be investigated. She also took out another fraud loan with another lender in my name, but identity thefted it to say the person is deceased

    Business Response

    Date: 03/22/2023

    **************, I have sent your request to our investigations team. They will be reaching out to you from the email *********************************************************** We thoroughly investigate all claims of fraud and will work with you to address the situation and report to the appropriate channels. 

    Thank you.
    Benworth Capital
    Quality Review Team
    **********************************************************

     

  • Initial Complaint

    Date:11/04/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    benworthe calls me leaves bauge messages about a debt i know nothing about, i have fraud alerts on my credit, the fraudsters somehow have all my information including drivers license..., yet i can't talk to a living person at this ******* place about a ppp loan 8 never asked for, and never saw a dime from.... sounds like fraud, i even shut down a checking account due to fraud. great

    Business Response

    Date: 11/21/2022

    ******************, We thoroughly investigate all claims of fraud and take these matters very seriously. Please email **********************************************************,they will walk you through the process to make sure this is reported to the correct channels. 

    Thank you.
    Benworth Capital
    Quality Review Team
    ****************************************************************

  • Initial Complaint

    Date:09/27/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a PPP loan from Benworth Capital through womply for my business in May 2021. Benworth Capital has somehow managed to input my information incorrectly with the *** and now has a hold on my account so that I cannot file for Forgiveness. I have refiled the paperwork with Benworth however they haven't released the hold and will not respond to my inquiries for them to fix the problem. I tried contacting Benworth on numerous emails and have gotten delivery failures or no response. When I call It keeps giving me an email address that no one responds to and I cannot get anyone on the phone. Time is running out and I don''t want to be accused of fraud because I didn't apply for the forgiveness. They Suck!!!!!!!

    Business Response

    Date: 10/13/2022

    Hi *****, Our team of PPP loan specialists has been communicating with you regarding your loan. For your privacy and to protect confidential information, please continue to speak with them directly.
    Benworth Capital
    Quality Review Team
    ****************************************************************

Benworth Capital Partners, LLC is NOT a BBB Accredited Business.

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