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Business Profile

Skin Care

Zero Gravity

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Skin Care.

Reviews

Customer Review Ratings

4.79/5 stars

Average of 103 Customer Reviews

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Review Details

  • Review fromSibylle S

    Date: 08/01/2025

    5 stars
    Excellent customer service. Received a replacement for my device within two weeks. Very happy with the friendly and helpful service. Thank you !
  • Review fromRo R

    Date: 05/02/2025

    5 stars
    Amazing customer service an 8 year old unit was replaced with a brand new never refurbished unit within only a few day! Thank you thank you thank you!!
  • Review fromKathleen L

    Date: 03/06/2025

    5 stars
    Excellent customer service. Received a replacement for my device within one week: Just great all the way around.
  • Review fromMichael R

    Date: 01/17/2025

    5 stars
    Great company who sticks to its promises! We had problems with recharging the battery of our Perfectio X, sent a mail to the customer service and after exchanging the device data we immediately got a replacement within 8 days. For me this is an outstanding service especially as I couldn't believe that it is what they promised, a real life long ************ worked even across several countries as we bought the device ion London, but we live in ******* and my mail was addressed to the headquarter within the **!By the way the replacement came by courier, not with the ordinary postal service, which makes the service even better and faster. Thank you customer support team!
  • Review fromLindsay K

    Date: 01/15/2025

    5 stars
    Well this review is going to be just like the others lol. Customer support was amazing! Very friendly very accommodating and no hesitation in replacing my defective device. Cant say enough how thankful I am! Great product and great support behind it.
  • Review fromsimba T

    Date: 12/06/2024

    5 stars
    I received excellent customer service from Lily. She helped me track my warranty number and I had no hassles in getting a replacement
  • Review fromCynthia C

    Date: 11/25/2024

    5 stars
    They honored the warranty easily and shipped a new product right away.
  • Review fromOlga E

    Date: 11/22/2024

    5 stars
    Friendly, courteous and knowledgeable. I called and Iwas greeted professionally. 5he lady had a good attitude.
  • Review fromGeorge B

    Date: 11/14/2024

    5 stars
    Id tried every skincare gadget out there, but nothing quite worked like Perfectio Plus. At first, I was hesitant about the price, but after just a couple of weeks, I saw a huge difference. My skin felt softer and looked brighter. The best part? The treatment is quick and easyperfect for my busy mornings. I use it while getting ready, and its like my skin gets a little luxury boost every day. Its truly changed my skincare routine, and Im finally seeing the glow Ive always wanted. Its now a permanent part of my routine!
  • Review fromPatty S

    Date: 10/14/2024

    5 stars
    I can't tell you how refreshing it is to have a company that are true professionals and stand behind their product. I thought it would be a shoot in the dark as I purchased my products in 2003. Please take a bow!!

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