ComplaintsforMerchant One, Inc.
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This *** charged me a minimum fee for not using their terminal.Business response
01/28/2024
The merchant signed up, and committed to processing $25.00 in processing fees. The merchant did not process this amount and therefore was billed the difference in a monthly minimum charge. As of now we show the merchant closed their account.Customer response
01/29/2024
Complaint: 21136337
I am rejecting this response because:
Sincerely,
*************************Initial Complaint
01/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I stopped service with merchant one at the beginning of December, because they kept charging me way more than the original agreement. So,they charged me all kinds of "fees" for services after I stopped using them. It's not the first time. How many others are they doing this to?Business response
01/24/2024
The merchant submitted their closure request in December, and was open in December which is why they were billed for the month of December. The merchant did not request to cancel prior to December.
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Contact Information
524 Arthur Godfrey Rd
Fl 3
Miami Beach, FL 33140-3520
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Get a QuoteCustomer Complaints Summary
134 total complaints in the last 3 years.
81 complaints closed in the last 12 months.