Business ProfileforClimate Experts Inc

Hired them to redesign & replace my a/c ductwork in the attic. I received the final bill shortly after they said the job was complete, however I guess they didn’t expect me to crawl up there and take a look. Job was not finished. They only replaced about 80% of the ductwork and used all of my 30 year old junction boxes. The contract clearly stated this would all be replaced. Nor did they suspended the ductwork or redesign anything. They came back out and replaced the junction boxes, and after another inspection, they still had not replaced the remaining ducts and left a lot of trash and old ductwork in my attic. They said it was too difficult to get to the other ductwork and couldn’t finish the job. Sent me the final bill anyway. Funny the salesman didn’t notice that after spending over a half hour in my attic. We eventually mitigated a resolution by way of a discount. I would not have hired them if I knew they couldn’t complete the job. I would not recommend them due to poor workmanship, quality control and lack of honesty.

UPDATE:I highly recommend Climate Experts for any of the services they offer. I hired them for a large project replacing my ductwork. They ran in to a few issues during the installation, but their highly dedicated team continued to troubleshoot the problems until everything was resolved satisfactory. Even when I expressed concerns, the customer service representative contacted me and made sure they sent their top technician to ensure all the work was completed properly.It is rare to have a company such as this in our area who exhibits exemplary performance and truly puts the customer first. Thank you!!