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Find a Location

TransBuilt Transmission LLC has 1 locations, listed below.

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    Business ProfileforTransBuilt Transmission LLC

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/9/2022

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Transmission Tune-up, CVT Transmissions, Duel Clutch Transmission, Transmission Fluid, Brake Flush, Rebuilt Transmissions, Used Transmissions

    Business Details

    Location of This Business
    15905 N Florida Ave, Lutz, FL 33549-8109
    BBB File Opened:
    4/25/2011
    Years in Business:
    14
    Business Started:
    5/11/2010
    Business Incorporated:
    10/22/2012
    Accredited Since:
    6/9/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV91003 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/2/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 1:00 PM
    Business Management
    • Mr. George Pun, Managing Member
    Contact Information

    Principal

    • Mr. George Pun, Managing Member

    Customer Contact

    • Mr. Michael Bratton, General Manager
    • Mr. George Pun, Managing Member
    Additional Contact Information

    Fax Numbers

    • (813) 374-9392
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I called Transbuilt transmission in June of 2022 to check my 2015 Ram pro van out, they said to bring it in. I told them the Transmission has already been done and that we need the wires put back together because someone stole a part from it. Transbuilt has had my 2015 Ram promaster van for 10 months. They keep buying wrong parts and just keep swapping parts on it , and it is still broken down. I told them the transmission was rebuilt before I brought it in, they changed the transmission without my approval, they also changed all parts with out my approval, and had me to go purchase an expensive control unit ,,and it still is broken down, so today (Saturday (May 6,2023 ) he (****) calls and says the place where they got the transmission is giving them back the total refund because the transmission is bad, and they will keep my deposit funds and I can come and pick up the broken down vehicle. he said they will keep the money for a clutch that they bought for the still not working transmission. they could have told me 9 months ago, that they do not know what is wrong with it, and cannot fix it?? they broke my hood cable and cut a big opening in my hood. They tried to buy parts to fix a broken used transmission, and want me to pay for it??The owner ****** told me I needed A expensive part and the van will work. I asked him 3 times while at the part store before I purchased it. "ARE YOU 100 PERCENT SURE THIS PART WILL WORK BEFORE I BUY IT. It is very expensive, are you sure...he said he was 100 percent sure this is what i needed. and the van is still broken ,the expensive part did not work, so then they had it towed to a major ram service dealer(************************************) , to find out what is really wrong, they took it out the shop the next day because the dealer wanted too much money to check it out. . I went to the ram dealership myself( Address: ******************************************************* You visited 2 weeks ago) to see what is wrong, the technician said he never looked at it, because they came back to pick it up quickly and today they asked me if i wanted them to look for another transmission and parts. I said no, it's been almost 1 year, and you don't know what is wrong with it,.they made me pay for transmission that does not work . and ordered numerous wrong parts for it. I went to pick up my old transmission 2 months ago to have it checked out, and the mechanic says there is nothing wrong with it?? I have 2 witnesses who went their with me numerous times to see what is going on and why it is taking so long, they saw with me, that my van just sat there for months. **** says all the parts I bought was not needed it is the transmission?? they don't know?? They never gave me any invoices, paperwork, nothing.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Idara E

    1 star

    05/08/2024

    BELOW average work that takes forever. No sense of urgency to complete the work even though I called multiple times asking for updates. **** had my car for a month and never once called me with an update. The body work is not up to my standards. I'm not a mechanic nor have much knowledge with cars but even I can see the CLEAR issues. I wish I just went somewhere else and avoided this headache. ******** back and forth with **** asking when the car will be ready only to finally see it after a month and be disappointed.

    Local BBB

    BBB of West Florida

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