Reviews

Review Details

• Review fromThomas W

  Date: 12/23/2024

  1 star
  This business is NOT BBB Accredited.. I know why! This is literally the most deceitful and corrupt Company that I've ever had an experience with in my Life. They will lie directly to you during the "quote" process and say anything to close the deal. Once that occurs, and they have your payment, the will treat you like garbage. In my case, they "guaranteed" a delivery on a Monday, the day after I arrived at my new House. When I called that day, the delivery was not even scheduled. They then kept my belongings for 5 days, and called me, while I was in another State and was informed that they would deliver my belongings the next morning at 8AM. Less than 12 hours notice. If I wasn't there, the would drop my things outside in the weather, OR put my things in storage and attempt to charge me for everything they could get their grubby little hands on. When I paid someone to meet them at the House, they held my belongings for ****** outside my House, until I immediately sent a Cash Payment of $150 to the driver to bring the belongings up 1 flight of stairs, even though "Stairs" were clearly marked in the contract. Oh, and I had to have the guy I hired help them deliver. Just incredible.After this fiasco, and their strong arm tactics, I arrived to find that several of my most expensive things were destroyed by being mishandled, and they had "lost" my Hand Truck that was with my things. Read and Heed the complaints below. I assure you they are accurate. These are degenerates that will take whatever they can get. If I had time for their deception I would sue and submit a claim. But it's just not worth it b/c it would waste my time for little return and take me to their level. Which is EXACTLY what they count on. Watch out for ***** ****** and ***** ******. ***** liars with no morals or ethics. Beware! And stay away from this Company!

• Review fromJane P

  Date: 02/11/2024

  1 star
  Read all the reviews about this company being a scam before you book with them! I only found a couple good reviews and went with them. They must have planted those and got rid of all the negative reviews where I checked. They are a total bait and switch. Shame on me for not doing more thorough research before I booked with them. They will hound you to death to get you to hire them, make you give them a deposit, and then send contract terms indicating they can up the price if they feel there is more than the sales guy said there would be, even after he spent a good hour with me on the phone trying to itemize what was to be shipped. . And there will be a higher price given to you once their moving driver arrives, trust me. They raised our price by $5,000 once they got to the house and that was after we left several media seats and some outdoor patio furniture behind that had been originally noted to be shipped. The guy in charge shows up and immediately says there is more. This is how they say theyll beat any price. They did during the quote, but they get you when the driver shows up. His job is to pad the price as much as possible and then harass you for payment before he loads, and then again before he unloads. Dont cause yourself all the grief this scamming, conniving company caused us. The only good thing was that on the delivery end, they contracted two guys from the local area to help unload and they were great. But ***** their employee was a complete and utter jerk. I dont know how he works for such a disreputable company, but I guess thats all hes capable of. Nor do I know how the sales ***************** sleeps at night either knowing how his company operates. I blame myself for not being more diligent in checking BBB and consumer affairs reviews. Suffice it to say, they made an already stressful situation even more stressful. Stay clear of this business. They have no morals or sense of decency and they are all about bait and switch. Had to put Star but its 0!

  Alliance Movers Group, LLC

  Date: 02/12/2024

  It is unfortunate that this customer feels this way. In reality she was not at the pick up location, her son was. And he understood the enormity of the move and the quantity of the items to be moved!! There was an overload of ****cf!!! It was a big house, huge 2 story colonial with tons of stairs 4 bedrooms, 4 baths, **** sqft and 2 car garage and *************** spaces.

  Original estimate had 308 pieces we loaded double that amount. The responsibility for giving a correct inventory of items to be moved lies with the customer not the sales person.  

  It is the last thing the ********* and the crew wants to do when they arrive at the Job is to recalculate the whole estimate. It Is not their job.