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Business Profile

Electric Gate Repair

Gate Service Florida Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Gate Repair.

Complaints

This profile includes complaints for Gate Service Florida Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Gate Service Florida Inc. has 6 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/30/2025

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** ***** is a THIEF I paid him $4500,- for 50% deposit on 7/20 2024 for a gate opener system and he has yet to do anything!!! he refuses to answer calls/texts and anything else.He operates under ***** different companies, and I will get to them all and leave feedback, before I drag him to court.

      Business Response

      Date: 08/01/2025

      I understand the frustration regarding this job site. Several factors have slowed down our progress. I spoke with ***, and he recalls that we were waiting for the power to be pulled. We requested that an outlet be installed just below the area where the control board will be placed to facilitate easy plugging in.

      If you can have that completed, I can finish this job the following week.

      **Problems:**  
      1. The gates present the most significant issue. They are too flimsy, so we had to reinforce them.  
      2. The posts are not installed correctly, and we are trying to work around this problem.  
      3. We are unclear about the installation we found during our site visit; we noticed that a Viking control board has already been installed.

      Please ensure that an outlet is installed within two feet of the control box location.

      Regarding our communication, our office number is ************, and we are available Monday through Friday from 8:30 AM to 4:30 PM. I checked our line, and we have not missed any calls. There may have been times when you reached our voicemail, but we return all messages within 24 hours.

       

      **** ******

      Manager Service Installation 

      Customer Answer

      Date: 08/02/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** ********

    Gate Service Florida Inc. is NOT a BBB Accredited Business.

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