ComplaintsforStrategic Options 2717, LLC
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Complaint Details
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Initial Complaint
07/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Strategic Options/******************* was hired almost a year and a half ago to conduct credit repair for my wife and I. The employee *** had working on our profile stopped working for *** who knows when. Our profile was no longer being worked on after that. After weeks of attempting to contact ******************* by phone and trying to get a status update I eventually emailed *** which he then finally replied to tell me he had no idea what any of our info was. He was paid roughly $4,000 to conduct this credit repair. As of right now I have no idea what the status of our profile/credit is. I requested an itemized receipt from *** on July 12th which he replied stating he would have it for me by the next business day. It has now been 9 days and I have yet to be given any receipt to see where my money has been spent or what credit has been repaired. *** is extremely unprofessional, he is impossible to get ahold of, and has an excuse for everything as to why he hasn't made any progress. Letters were drafted and charges were agreed upon with debt collectors but the deals were never finalized and debts were never paid as they were intended to be.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.