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The Pool Specialist has 1 locations, listed below.

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    Customer ReviewsforThe Pool Specialist

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    15 Customer Reviews

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    • Review from hurley f

      5 stars

      04/10/2024

      **** and his crew were fantastic to deal with as well as their office staff. Very professional, efficient, and knowledgeable. Great experience. Look forward to working with them again in the future.
    • Review from Christopher L

      5 stars

      03/27/2024

      In todays market finding a pool company that is reputable is very difficult. I came across the Pool Specialist and I have to tell you, They are by far the best. The owner **** is very responsive and he definitely does what he says he is going to do. They completed my remodel in record time without any glitches. I am very picky so when I recommend a company, they have to be great!!!!!
    • Review from Paul V

      5 stars

      01/27/2024

      **** and his crew just finished our pool renovation at the *********** Club. They did an excellent job not only renovating the pool but expanding our pool deck and adding drainage.
    • Review from Francee W

      5 stars

      12/28/2023

      We had an excellent experience with Francisco and Zain! They were both very accessible, responsive, patient, detailed & knowledgeable. We worked with them to resurface & retile our pool & to lay a new travertine deck. The workers were also easy to have on our property & did a great job. The Pool Specialists went above & beyond to ensure we were happy. Probably the best contractors we have ever hired on our properties.
    • Review from Jordan S

      1 star

      06/06/2023

      All I needed was a pool cleaning and a few pieces of equipment replaced. $200 for the cleaning that never got done, claims they came by Memorial Day to perform a full service (remove debris, scrub, test and add chemicals) I was home all day for a party with family and friends and at no point did anyone come by. Then $350 for a service call out Wednesday May 31, which that technician had proof of being there with a photo. However, after complaining about the pool cleaning not being done because I have my own chemical test equipment and have picture proof that it is NOT balanced, I have gotten radio silence after many texts and calls to Vicki or the phone number on the website. I asked to speak to a manager by text and voicemail… a week later and still no response. So now I’m out $200 for a service that never got done, and out $350 (was told $150 of that would go towards parts/repair) but only got as far as the guy looking at it. There is no invoice or report of what my pool may need for repairs even now a week later. So what did I actually pay for?? Someone to just LOOK AT IT!?
    • Review from Chris J

      5 stars

      06/02/2023

      Contacted Pool Specialists to purchase and install a heat pump. Called them on Monday and new heat pump and pad were delivered, installed, and up and running by Friday. Just in time for my daughters weekend pool party. We couldn’t be happier with their service.
    • Review from Angel S

      5 stars

      04/17/2023

      I Can't Recommend this place enough! When I Was looking to get my pool resurfaced I did research and got a few estimates. This company came out quickly, gave me my estimate. I went into the showroom to pick out tile and coloring and details. They came out immediately and began work and from start to finish it only took 4 weeks!! Pool was surfaced with Pebble tec, new tiles, salt system installed and deck painted. Francisco and Vicky in the office were always informing me of the work and I am VERY HAPPY with The result!
    • Review from Dean B

      5 stars

      12/21/2022

      We are pleased with our recent pool resurfacing done by The Pool Specialist. The crews were hard working and quiet. We barely knew they were out there. Dealing with the office staff was easy and they were prompt in replying to questions we had. Most of all, the newpool surface and new tile looks great!

      The Pool Specialist Response

      12/22/2022

      Thank you we do the best we can.
    • Review from Glenn W

      5 stars

      09/19/2022

      Contacted The Pool Specialists to resurface our pool. Francisco arrived the next day. He knew what we wanted, the changes that needed to be made and had great suggestions for a beautiful pool! Turned out Francisco was our project manager. He was always available and ALWAYS responded within 24 hours (usually within hours) to any questions issues. The pool looks absolutely great! Each portion of the project from demolition, plastering, tile and painting were completed in a timely and professional! Glenn W

      The Pool Specialist Response

      09/20/2022

      Thank you so much for your honest review.
    • Review from Ben M

      5 stars

      09/07/2022

      In July 2019 we contracted with Zain to redo the pool surface. He was very helpful. On time as promised, they did the work and more than met our expectations. Work was done in the time frame agreed. Very pleased. AS a follow up this August 2022, in our hot tub there was some grout that came loose and allowed water to filter under the spill way. Zain arranged to have two staff come out and patch and fix this at no charge other than we supplied the grout. Much appreciate their accommodating our timing and need. We are still enjoying the new surface that was installed, a flat smooth surface vs pebble. Thank you

      The Pool Specialist Response

      09/07/2022

      Thank you so much for your kind words we're here when you need us.

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