Business ProfileforELO Roofing

. In my community, the senior project manager Dan C, from Elo Roofing violated SB276, During my solicited visit with him I explained that homeowners complain to us about door to door sales as the HOA all the time. The homes in our community are aged between 9 and 15 years and need roofs. Homeowners will watch from a far and ask about the customer experience. However, Dan disrespected that on the very same day of our visit. The effective date of SB76 went into effect in Florida on July 1, 2021. The bill prohibits contractors, and persons acting on behalf of contractors, from: • Soliciting residential property owners through prohibited advertisements, which are communications to a consumer that encourage, instruct, or induce a consumer to contact a contractor to file an insurance claim for roof damage; • Offering the residential property owner consideration to perform a roof inspection or file an insurance claim; • Offering or receiving consideration for referrals when property insurance proceeds are payable; • Unlicensed public adjusting; and • Providing an authorization agreement to the insured without providing a good faith estimate Dan disrespected what I shared with him as the president of the HOA about the unwanted solicitation because I guess he felt like we can't control who goes door to door of an individuals home, and he earned sales from a few of those visits. Elo Roofing also violated the notary laws under Florida Statutes Section 117.107 Section 9. For my transaction he took a picture of my driver's license on May 25th 2024. He took it to Rebecca A******* to notarize, and she falsified that I was present before her on May 31st. I have security video footage and a witness that Rebecca was never at my home. Also, they don't do electronic notarizations, by use of the zoom calls, where the notary and person with the id can see each other. He also asked other homeowners for their id. Elo is also violating SB2a which outlaws assignment of benefits.

Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to maintain the highest standards of professionalism and compliance in all our interactions.We would like to clarify that Elo Roofing adheres strictly to all applicable laws, including SB276 and SB2A. We understand the importance of respecting homeowners' preferences and community regulations. While our Senior Project Manager, ********, did engage with homeowners in your community, it was done with the intention of providing information and assistance to those who expressed interest in our services. We are committed to ensuring that our practices align with legal requirements and the expectations of the communities we serve.Regarding the notary process, we would like to assure you that we follow all necessary legal protocols. Our records indicate that all notarizations are conducted in compliance with Florida Statutes. However, we take your concerns seriously and are conducting a thorough internal review to ensure that our procedures were followed correctly in your case.If there was any misunderstanding or error, we sincerely apologize and are committed to resolving the issue. We value your trust and would like to discuss this matter further to address any remaining concerns.Please feel free to contact us directly at ************ so we can work together to find a resolution.Thank you for your understanding and for giving us the opportunity to improve.