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Find a Location

Sleep Geekz Mattress Store has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sleep Geekz Mattress Store

      Jacksonville, FL 32216-8029

    • Sleep Geekz Mattress Store

      4237 Salisbury Rd Ste 400 Jacksonville, FL 32216-0910

    • Sleep Geekz Mattress Store

      PO Box 350537 Jacksonville, FL 32235-0537

    Business ProfileforSleep Geekz Mattress Store

    Mattress
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sleep Geekz Mattress Store has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sleep Geekz Mattress Store

        Jacksonville, FL 32216-8029

      • Sleep Geekz Mattress Store

        4237 Salisbury Rd Ste 400 Jacksonville, FL 32216-0910

      • Sleep Geekz Mattress Store

        PO Box 350537 Jacksonville, FL 32235-0537

      Location of This Business
      Jacksonville, FL 32216-8029
      BBB File Opened:
      3/30/2021
      Alternate Business Name
      • Sleep Geekz, Inc.
      Business Management
      • Mr. Josh D Swenson, CEO
      Contact Information

      Principal

      • Mr. Tim Zapata, Sales Manager

      Customer Contact

      • Mr. Tim Zapata, Sales Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Shopping for a mattress? Do your research

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The purchased item was dropped in our driveway and the shipper took off. Little did we know the total weight was approximately 700 lbs. I’m disabled and my 60 year old wife has serious back issues. There is no way that we can move the items from the driveway into our home. Sleep Geekz told me if i wanted installation they would charge us an additional $300 and it would delay the delivery by several weeks. They also stated if i want to send it back I would have to pay for shipping 700 pounds back to Sleep Geekz which I can only imagine would be in excess of ****. Sleep Geekz did not disclose many very important details.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary W

      1 star

      04/15/2024

      I bought an adjustable base through Sven and Sons which they used the Sleep Geekz **** account when processing my order. The company continued using awful transportation, set up and delivery services which made trying to get this bed an absolute nightmare from missing delivery dates on several occasions, sending the wrong bed, sending one damaged, saying they didn't have room on the truck, saying it wasn't shipped, etc. all on the days it was supposed to get to me. They then hired the delivery and set up team which had one person urinate all over himself before coming into my house and not being able to lift it to which I had to help the delivery/set up guy carry it upstairs and set it up to get it done. I was in touch with customer service the entire time. It wasn't until I left a poor review that customer service reached out and offered me a $150 refund for my trouble. I said I'd take it, to which they said they were processing it, only to come back saying they'd give me $50 more to update my review. I declined and then they said they'd no longer give me any refund. They are buying reviews. What a scum bag business.

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